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          CBTS Technology Solutions, LLC has 1 locations, listed below.

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            Business ProfileCBTS Technology Solutions, LLC

            Computer Services
            BBB accredited business

            Contact Information

            25 Merchant St.

            Cincinnati, OH 45246

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            Email this Business
            (513) 783-2506

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            Customer Reviews

            1/5

            Average of 1 Customer Reviews

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            Customer Complaints

            This business has 0 complaints

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 4/18/2022

            Years in Business: 7

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Overview

            CBTS in Cincinnati, OH provides end-to-end IT and communications solutions that allow mid-sized and enterprise businesses to improve operational efficiency, enable innovation, mitigate risk, and reduce expenditures.

            Business Details

            Location of This Business
            25 Merchant St., Cincinnati, OH 45246
            Email this Business
            BBB File Opened:
            3/4/2022
            Years in Business:
            7
            Business Started:
            9/22/2017
            Business Incorporated:
            12/31/1992
            Accredited Since:
            4/18/2022
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • CBTS
            Business Management
            • Mr. Jeff Lackey, President
            • Ms. Julie Riess, Operations Specialist
            Contact Information

            Principal

            • Mr. Jeff Lackey, President

            Customer Contact

            • Mr. Jeff Lackey, President
            Additional Contact Information

            Email Addresses

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            Customer Complaints

            0 Customer Complaints

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            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            sandi c

            05/08/2024

            ALTAFIBER IS A JOKE WHEN IT COMES TO RUNNING A BUSINESS. OUR PHONES NEVER WORK I HAVE TO OPEN A TICKET FOR THE SAME **** EVERY DAY OR EVERY OTHERDAY. THEY CAN BE SET TO FORWARD CALLS FOR AFTER HOURS AND THIS TAKES ABOUT AN HOUR TO DO BECAUSE YOU HAVE TO OPEN A TICKET EVERY TIME. WHEN YOU OPEN A TICKET LIKE I JUST DID IT TAKES ABOUT 30 TO 60 MIN FOR THEM TO CALL BACK. TODAY I CAME IN AND TURNED OFF THE CALL FORWARDING AND NOW I HAVE NO PHONE SERVICE AT ALL. THEY GIVE NO TRAINING ON HOW TO USE ***** AND IT IS HARD AS **** TO NAVIGATE IT. THEY SEND YOU 70 PAGES OF GIBERISH THAT IS ALL THE TRAINING YOU GET "I EMAILED YOU THE TRAINING LINKS GOOD LUCK!" I AM WAITING NOW FOR SOMEONE TO LOOK AT MY TICKET WHILE MY COMPANY HAS ZERO PHONE SERVICE. SERVICE COMPANIES THAT USE CBTS WILL GO OUT OF BUSINESS WHEN THEIR PHONE SERVICE DONT WORK!!! BEEN DEALING WITH THIS SINCE THEY WERE CINCINATTI BELL THEN CBTS NOW ALTAFIBER

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