Business ProfileforProScan Imaging

ProScan Imaging 24040 S Tamiami Trail Bonita Springs, FL 34114 I am writing to formally complain about the inaccuracies in the x-ray report for the exam I had at your facility on January 23, 2023. The x-ray was referred by my orthopedic surgeon, Dr. James Manzanares. There are two critical errors in the report: 1. It incorrectly states that I had a C5/6 disc replacement. The correct information is that I had a C6/7 disc replacement. 2. The report inaccurately mentions that the surgery was the result of a motor vehicle accident that took place on January 20, 2023. In reality, the accident occurred on June 29, 2020. Despite my numerous attempts to have these errors corrected, I have been unsuccessful. I have spent many hours on the phone and through email trying to resolve this issue. I even submitted my office visit notes from Dr. Manzanares, which clearly show the correct details. Additionally, I visited the ProScan Imaging location at 24040 S Tamiami Trail, Bonita Springs, FL 34114, and unfortunately, no one was able to assist me. These inaccuracies in my medical records can have significant implications for my ongoing treatment and overall health care. I request that you urgently review and correct the errors in my x-ray report. Please confirm receipt of this complaint and provide a timeline for when the corrections will be made.