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          Find a Location

          The Cincinnati Enquirer has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • The Cincinnati Enquirer

              312 Plum, Suite 1250 Cincinnati, OH 45202

              BBB Accredited Business

            • The Cincinnati Enquirer

              25 Town Center Blvd. Crestview Hills, KY 41017

              BBB Accredited Business

            Business ProfileThe Cincinnati Enquirer

            Newspaper
            Multi Location Business
            BBB accredited business

            Additional business information

            Additional Info:
            The Enquirer and Community Press are now operating as part of the USA Today Newtork.

            Contact Information

            312 Plum, Suite 1250

            Cincinnati, OH 45202

            Visit Website
            (513) 721-2700

            Customer Reviews

            1.09/5

            Average of 22 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            82 complaints closed in last 3 years

            10 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 1/1/1945

            Years in Business: 184

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            The Cincinnati Enquirer offers newspaper printing and publishing as well as online content via Cincinnati.com and other web sites.

            Business Details

            This is a multi-location business.

            Find a Location

            The Cincinnati Enquirer has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • The Cincinnati Enquirer

                312 Plum, Suite 1250 Cincinnati, OH 45202

                BBB Accredited Business

              • The Cincinnati Enquirer

                25 Town Center Blvd. Crestview Hills, KY 41017

                BBB Accredited Business
              Location of This Business
              312 Plum, Suite 1250, Cincinnati, OH 45202
              BBB File Opened:
              1/1/1945
              Years in Business:
              184
              Business Started:
              1/1/1841
              Accredited Since:
              1/1/1945
              Type of Entity:
              Corporation
              Number of Employees:
              203
              Alternate Business Name
              • Cincinnati.com
              • Shop Local
              • LocaliQ
              • Cincinnati Enquirer
              • The Enquirer
              • Enquirer Media
              Business Management
              • Mr. Beryl Love, Regional President
              Contact Information

              Principal

              • Mr. Beryl Love, Regional President
              Additional Contact Information

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              82 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              05/17/2024

              Complaint Type:
              Delivery Issues
              Status:
              Resolved
              I have not had the newspaper delivered on a sporadic basis. About once every three weeks I do not receive it. And, I only get the Friday and Sunday paper. This has been going on for some time now. I submit a 'delivery isssue' complaint online to the Enquirer each time, and each time I do I receive an automated email saying that they are sorry and will work to dorrect the problem, and I can view the paper on-line.. I've asked, via email, for at least a refund for the missing delivery and never get a response or refund. And, the paper is not inexpensive. Poor deliveries, and poor and lacking customer service. But, you can be sure that on your account page that there is an entry where you can 'tip' your delivery person.
              Read More
              Read 81 More Complaints

              Customer Reviews

              22 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Gigi V

              09/15/2024

              We subscribe to the *** **** Times Sunday paper which the Enquirer is supposed to deliver, and for which we pay. But we’re lucky if we get the paper four Sundays in a row. Today we got the **** ****** Journal instead of our paper so someone is missing that. We can’t call the Enquirer to find out what is going on — we have to call the Times and they can only deduct the issue from our bill (we have tried asking that the paper be delivered the next day but that NEVER happens). We have just about had enough. It seems we don’t have reliable delivery person and there is nobody to ask. I have never seem such horrible service — and zero customer service — and the Enquirer doesn’t seem to give a damn. Just awful, awful, awful.
              Read 21 More Customer Reviews

              Local BBB

              BBB Cincinnati

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