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          Find a Location

          Powernet has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • Powernet

              8805 Governors Hill Dr Cincinnati, OH 45249-3314

            • Powernet

              100 Commercial Drive Cincinnati, OH 45014-5556

            Business ProfilePowernet

            Telephones
            Multi Location Business

            Additional business information

            Additional Info:
            On August 1, 2006, this company added new service fees. A 30 day notice went out to all customers in their database. Some of these customers no longer use these services, and found the invoice to be in error. Customers that feel they were billed in error can contact the customer service line at 800-860-9495, and they will be removed as customers and the fee will credited.
            See all additional business information

            Contact Information

            8805 Governors Hill Dr

            Cincinnati, OH 45249-3314

            Visit Website
            (513) 942-7900

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            5 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            D-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 32

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This company offers telecommunications services.

            Business Details

            This is a multi-location business.

            Find a Location

            Powernet has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Powernet

                8805 Governors Hill Dr Cincinnati, OH 45249-3314

              • Powernet

                100 Commercial Drive Cincinnati, OH 45014-5556

              Location of This Business
              8805 Governors Hill Dr, Cincinnati, OH 45249-3314
              BBB File Opened:
              8/12/1994
              Years in Business:
              32
              Business Started:
              10/19/1992
              Business Incorporated:
              10/19/1992
              Type of Entity:
              Corporation
              Alternate Business Name
              • Powernet Global (former)
              Business Management
              • Mr. Jay Williams, Project Manager
              • Ms. Allison Stevens, CEO
              Contact Information

              Principal

              • Mr. Jay Williams, Project Manager
              • Ms. Allison Stevens, CEO
              Additional Contact Information

              Fax Numbers

              • (513) 645-4960
                Primary Fax

              Phone Numbers

              Email Addresses

              Website Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              5 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/17/2023

              Complaint Type:
              Billing Issues
              Status:
              Unanswered
              I continue to receive bills and notices from Powernet. The Customer ID given on the document is not recognized when entered on the website. I do not know this organization, and I never signed up for business service. I just received a letter saying my account will be referred to a collection agency if I do not pay. The amount due is small, but I didn't have a service. No one ever called either of my numbers; furthermore, neither of my phone providers knows anything about Powernet being connected to these phones. I have also been threatened with reporting this account to credit rating agencies.
              Read 4 More Complaints

              Customer Reviews

              2 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Stephanie B

              07/22/2024

              Repetitive and false billing statements to our business - a church. This is the second round of fake invoices sent.
              Read 1 More Customer Review

              Local BBB

              BBB Cincinnati

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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