Business ProfileforSpeedy Muffler Man
At-a-glance
Related Categories
Business Details
- Location of This Business
- 357 Kingston Pike, Circleville, OH 43113-9701
- BBB File Opened:
- 10/19/2000
- Contact Information
Customer Contact
- Mr. Tex N/A, Manager
Customer Complaints
1 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
12/18/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I called them in October to fix a timing chain on a 2006 Ford F150, I talked to ***, and he said he could fix it* My wife ****** had the truck towed to the shop* They kept it until the end of November* *** called to say he test drove it with his family and it was driving fine and could be driven on the highway, the heat was working and there was a little noise* *** said if we paid cash, we would receive a discount* On November 26th, Imy wife ****** and her brother went in and paid $1,217.44 in cash to the receptionist, *** My wife saw ***, he did not say anything to her* She asked if she could speak to ***, the boss* ** said he's not the boss, She asked where is ***, ** pointed to him, he was sitting down, and would not look at her* Then as she was leaving he just glared at her.
They drove it home and the engine was loud.
When they got home, my wife read the receipt and it said: "Noises in engine, you can drive it till it quits, then replace the engine, bad timing chain and being out of time caused damage to the wristtin." It says they did an oil change, replaced the coolant and repaired the timing kit.
My daughter drove the truck twice within the next week, and it sounded terrible, like it was going to stop, and she would rev the engine to keep it going, and there was no heat* The truck was not this bad when we dropped it off.
We have not contacted them to say we are having issues, as my wife is afraid of them because of how *** treated her when she went in to pick it up.
The truck does not start at all now, doesn't even turn over* We bought a battery about 6 months ago, so that's not the issue.
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