Business ProfileforCrossCountry Mortgage, LLC.
At-a-glance
Customer Complaints
294 complaints closed in last 3 years
107 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Home financing solutions include:
Conventional mortgages
Jumbo loans
VA home loans
FHA loans
CCM’s Signature Series programs
New construction loans
CCM CashPlus
HECM and reverse mortgages
Business Details
This is a multi-location business.
- Headquarters
- 2160 Superior Ave E, Cleveland, OH 44114-2102
- BBB File Opened:
- 4/26/2002
- Years in Business:
- 21
- Business Started:
- 6/27/2003
- Business Incorporated:
- 6/27/2003
- Accredited Since:
- 3/21/2016
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.BBB records show a license number of 32151 for this business, issued by Ohio Department of Commerce / Division of Financial Institutions
These agencies may include:
Ohio Department of Commerce / Division of Financial Institutions
77 South High Street, 21st Floor
Columbus OH 43215
Fax: (614) 7280380
BBB records show a license number of RM.803095.000 for this business, issued by Ohio Department of Commerce / Division of Financial Institutions. The expiration date of this license is 12/31/2024.These agencies may include:
Ohio Department of Commerce / Division of Financial Institutions
77 South High Street, 21st Floor
Columbus OH 43215
Fax: (614) 7280380
BBB records show a license number of 3029 for this business, issued by Ohio Department of Commerce / Division of Financial InstitutionsThese agencies may include:
Ohio Department of Commerce / Division of Financial Institutions
77 South High Street, 21st Floor
Columbus OH 43215
Fax: (614) 7280380
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- The American Eagle Mortgage Corporation
- Business Management
- Mr. Chuck Dindia, Manager
- Mr. Alex J. Ragon Esquire, Corporate Counsel
- Ms. Shannon Hendrix, Chief Marketing Officer
- Contact Information
Principal
- Mr. Alex J. Ragon Esquire, Corporate Counsel
Customer Contact
- Mr. Alex J. Ragon Esquire, Corporate Counsel
- Additional Contact Information
Fax Numbers
- (440) 845-3777Primary Fax
Phone Numbers
- (440) 845-3700Other Phone
- (440) 552-0362Other Phone
- (440) 845-3777
Customer Complaints
294 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
10/08/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
Customer Reviews
179 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Fabian P
1 star10/18/2024
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.