Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Commons on Kinnear has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforCommons on Kinnear

    Apartments

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1150 Kinnear Rd, Columbus, OH 43212-1167
    BBB File Opened:
    4/29/2003
    Alternate Business Name
    • Education Realty Trust, Inc.
    Business Management
    • Ms. Ann Perry, Community Director
    • Ms. Ashley Coats, Regional Manager
    • Todd Letlow, Complaint Handler
    Contact Information

    Principal

    • Ms. Ann Perry, Community Director
    • Todd Letlow, Complaint Handler

    Customer Contact

    • Todd Letlow, Complaint Handler

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Chris F

    1 star

    07/07/2023

    I leased an apartment at Commons on Kinnear (GreyStar) for 2 years. In that time the rent and utility payments were made on time every month without fail even though the rental company has not alway provided functioning appliances or appropriate response times for fixing reported problems and the apartment was not cleaned in anyway prior to my move in date. As I am about to move out at the end of July 2023, the utility billing company used by The Commons (Greystar) sent a financially threatening email stating that electricity charges due through July 25, 2023 (services estimated and not yet rendered) are due in 5 days (it is currently 7/4/2023) or that they would take formal legal action against me for violating the apartment lease contract (which I have not) including reporting to the credit bureau (again I remind you for 2 years every bill has been paid in full and on time). It is extremely distressing that The Commons on Kinnear (GreyStar) would allow their partner for utility billing to send a financially threatening communication to an up standing tenant. Given my track record of paying on time for 2 years and the fact that the bill in question is an estimate for services not yet rendered through July 25, 2023, their company needs to ensure that there is no legal action or reporting to the credit bureau as stated in the threatening email. This is a faulty business practice and the use of legal and financial threats that are unwarranted are a representable scare tactic. I will pay the final electric bill, but the company's unwarranted threats are unnecessary, untimely, and a scam to obtain money earlier than it is actually due. I expect written confirmation that no legal action will be taken and no reporting will take place unless the future and estimated utility bill is not paid prior to end of lease date.

    Local BBB

    BBB of Central Ohio

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.