Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Fine Line Auto Body, Inc. has 10 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Fine Line Auto Body, Inc.

      640 Alum Creek Dr Columbus, OH 43205-1635

      BBB Accredited Business
    • Fine Line Auto Body, Inc.

      1515 Olentangy River Rd Columbus, OH 43212-1451

      BBB Accredited Business
    • Fine Line Auto Body, Inc.

      2071 Payne St Columbus, OH 43205-1630

      BBB Accredited Business
    • Fine Line Auto Body, Inc.

      2555 Brice Rd Reynoldsburg, OH 43068-3401

      BBB Accredited Business
    • Fine Line Auto Body, Inc.

      8595 N High St Columbus, OH 43235-1007

      BBB Accredited Business

    Business ProfileforFine Line Auto Body, Inc.

    Auto Body Repair and Painting
    Multi Location Business
    BBB accredited business

    Additional business information

    Additional Info:
    The principal of this business, Ty Safaryan, is also the principal of Sevan Auto Parts, LLC, Buckeye Collision & Glass, and Speedy Car Rental. BBB maintains seperate reviews on those businesses. 
    See all additional business information

    At-a-glance

    Customer Reviews

    1.67/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    39 complaints closed in last 3 years

    9 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/18/2007

    Years in Business: 17

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview


    body shop, collision repair, auto body, dent repair, car painting, bumper repair, auto glass, towing, car rental, automotive body repairs and painting, automotive rentals, automotive frame repair services

    Products & Services

    collision repair

    Business Details

    This is a multi-location business.

    Find a Location

    Fine Line Auto Body, Inc. has 10 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Fine Line Auto Body, Inc.

        640 Alum Creek Dr Columbus, OH 43205-1635

        BBB Accredited Business
      • Fine Line Auto Body, Inc.

        1515 Olentangy River Rd Columbus, OH 43212-1451

        BBB Accredited Business
      • Fine Line Auto Body, Inc.

        2071 Payne St Columbus, OH 43205-1630

        BBB Accredited Business
      • Fine Line Auto Body, Inc.

        2555 Brice Rd Reynoldsburg, OH 43068-3401

        BBB Accredited Business
      • Fine Line Auto Body, Inc.

        8595 N High St Columbus, OH 43235-1007

        BBB Accredited Business
      Location of This Business
      640 Alum Creek Dr, Columbus, OH 43205-1635
      BBB File Opened:
      12/4/2007
      Years in Business:
      17
      Business Started:
      10/1/2007
      Business Incorporated:
      10/19/2007
      Accredited Since:
      12/18/2007
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Hours of Operation

      Primary

      M:
      8:00 AM - 6:00 PM
      T:
      8:00 AM - 6:00 PM
      W:
      8:00 AM - 6:00 PM
      Th:
      8:00 AM - 6:00 PM
      F:
      8:00 AM - 6:00 PM
      Sa:
      9:00 AM - 12:00 PM
      Su:
      Closed
      Business Management
      • Mr. Tigran Safaryan, President/Owner
      • Mr. Arut "Art" Koulian, Regional Manager
      • Mr. Terrence Jones, Regional Sales Manager
      • Mr. Lloyd Franson, Controller
      • Mr. Aaron Hamidov, Manager
      • Ms. Vanessa Flannery, Corporate Office Manager
      Contact Information

      Principal

      • Mr. Tigran Safaryan, President/Owner

      Customer Contact

      • Ms. Vanessa Flannery, Corporate Office Manager
      Additional Contact Information

      Fax Numbers

      • (614) 258-5550
        Primary Fax
      • (614) 868-9952
        Other Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Choosing a mechanic for auto repair and service

      Customer Complaints

      39 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      6 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Andrew T

      1 star

      09/23/2024

      The actual body work done on my car was fine - but the body shop lost my *** keyfob, contracted out a replacement for a key fob that was not *** which performed poorly and then refused to compensate the price difference to the contractor. I understand if the contractors product doesn't perform to expectations but none of this would have happened had Fine Line not lost my keys in the first place. Their refusal to compensate the *** Key price difference was appalling to me and it resulted in an additional $350 expense on my part to have a key that performed to expectation.

      Fine Line Auto Body, Inc. Response

      09/24/2024

      Hello ******, thank you for the feedback on our services. I'm sorry to hear about your experience regarding your keys but I show no record in my system under your name for repairs done at my shop and to my knowledge we have not lost and replaced any customer keys in recent memory.I would be more than happy to help with this issue if you could please reach out to me so that way we can help.The shop phone number is **************,

      Local BBB

      BBB of Central Ohio

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.