Business ProfileforElaRose Sweet Weddings
At-a-glance
Related Categories
Overview
Business Details
- Location of This Business
- 1500 Polaris Pkwy Ste 102, Columbus, OH 43240
- BBB File Opened:
- 9/9/2024
- Hours of Operation
Primary
- M:
- 11:00 AM - 8:00 PM
- T:
- 11:00 AM - 8:00 PM
- W:
- 11:00 AM - 8:00 PM
- Th:
- 11:00 AM - 8:00 PM
- F:
- 11:00 AM - 8:00 PM
- Sa:
- 11:00 AM - 8:00 PM
- Su:
- 12:00 PM - 5:00 PM
- Business Management
- Ms. Princess Akinjogunla, Creative Director
- Contact Information
Principal
- Ms. Princess Akinjogunla, Creative Director
Customer Contact
- Ms. Princess Akinjogunla, Creative Director
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
2 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
09/13/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I live in ** and purchased 3 dresses from a compa** in ********, **** July 2023 that I assumed was reputable. The dresses were supposed to be delivered in March of 2024. I didn’t receive my dresses until June of 2024. The dresses were absolutely nothing like the dresses I asked for. I received 2 of the 3 dresses almost 3 months past the deadline. I missed my 1st photo shoot and lost my money for that.
I gave them a year to make my “dress”. I left my Rolex watch at their store and they tried to steal it after ADMITTING that they have the watch in their possession.
Every joyous part of wedding planning taken because of them. Whats worse, the compa** has completely ignored my calls and texts messages after I requested a full refund. They are refusing to give me a refund.
I have a total of 38 screen shots - I was only able to submit the maximum of 9. Please send email so I can submit all of the proof needed.
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