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Better Business Bureau®
Resources for Businesses
Better Business Bureau

          Additional Information

          Not BBB accredited

          Charter Spectrum / Time Warner Cable

          View full profile
          Location of This Business
          1015 Olentangy River Rd, Columbus, OH 43212-3148
          Headquarters
          400 Atlantic St Fl 10, Stamford, CT 06901-3512
          BBB File Opened:
          1/1/1971
          Years in Business:
          32
          Business Started:
          12/1/1992
          Business Incorporated:
          1/3/2017
          Type of Entity:
          Corporation
          Alternate Business Name
          • Time Warner Cable Business Class - Midwest and Time Warner Cable Mid-Ohio
          • Spectrum Mid-Ohio
          • Spectrum Business Class - Midwest
          • Spectrum - Formerly Time Warner Cable Business Class - Midwest and Time Warner Cable Mid-Ohio
          • Charter Communications
          • Charter Spectrum
          • Spectrum (Charter Communications)
          • Time Warner Cable Business Class - Midwest
          • Time Warner Cable Mid-Ohio
          • Time Warner Cable
          Business Management
          • Mr. Michael S. Willner, CEO
          • Mr. David Kreman, Vice President
          • Ms. Shannon Mullen, President
          • Mr. Yohance Yellock, Administrative Assistant
          • Ms. Nadine Harold, Supervisor
          • Ms. Laura Burnworth, Customer Contact
          • Mr. Tom Rutledge, President/CEO
          • Mr. Mike Pedelty, Director of Communications
          Contact Information

          Principal

          • Mr. Michael S. Willner, CEO
          • Mr. David Kreman, Vice President
          • Ms. Shannon Mullen, President
          • Mr. Yohance Yellock, Administrative Assistant
          • Mr. Tom Rutledge, President/CEO

          Customer Contact

          • Ms. Nadine Harold, Supervisor
          Additional Contact Information

          Fax Numbers

          • (614) 481-5052
            Primary Fax
          • (614) 238-7023
            Other Fax

          Phone Numbers

          Website Addresses

          Additional Business Information
          Additional Info

          The scope of this Business Review currently includes Time Warner Cable Business Class – Midwest, and Time Warner Cable Mid-Ohio offices in Central Ohio, some now known as Spectrum,  as well as some customers served by those offices beyond Central Ohio.

          Currently several different BBBs publish separate Business Reviews concerning Time Warner Cable, Charter Communications and Spectrum marketplace activity involving different company divisions and different customer service areas.

          BBBs are also working with the company to evaluate how to best organize and report information , due to recent mergers and acquisitions. 

          Meanwhile, additional BBB Business Reviews involving Time Warner Cable, Charter Communications and Spectrum are available through the Find A Business national BBB Business Review search link at http://www.bbb.org/

          Additional information about the recent mergers and acquisitions are available from the businesses at these links:

          http://www.timewarnercable.com/en/support/faqs/our-company/charter-twc-merger/twc-charter-merger-information.html

          http://ir.timewarnercable.com/investor-relations/charter-twc-merger-materials/

          https://www.charter.com/merger-twc

           

          Serving Area
          • OH
          Products and Services
          This company offers telephone communication services including video and high-speed internet.
          Payment Methods
          • Visa, MasterCard & Discover (credit & debit)
            Cash
            Check
            Online Payments
          Social Media

          Contact Information

          1015 Olentangy River Rd

          Columbus, OH 43212-3148

          Get Directions
          Visit Website
          (614) 481-5000

          Accreditation

          This business is not BBB Accredited

          Years in Business: 32

          BBB Rating

          A-

          This rating reflects BBB's opinion about the entire organization's interactions with its customers, including interactions with local locations.

          View HQ Business Profile

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          When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

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