Business ProfileforRapid Response Trainings LLC

I’ve taken ACLS at Rapid Response Training twice and each time has been absolute cringeworthy experience. Based on what I observed there are two women who work there, the first one (I’ll call her the the older woman) she gives instructions, the typical stuff you would expect from a CPR or ACLS instructor, you know? get-in-get-out print your certificate stuff.

Now, the other one, the big lady or heavy-set woman (call her ***) she’s a basket-case of bad news; she’s downright mad at the world, she hates everybody no matter what. You could literarily walk in that class smiling, BUT ***? She’s is ready to bite your head off with her nasty attitude about meaningless rules she made up to justify her wickedness, just plain RUDE.

We were like sheesh ***! it’s just a ACLS class, calm down you don’t have to be so downright disrespectful and mean to everyone, no not *** she’s proud to be nasty and probably brags about it after business hours. Several other reviews are accurate testaments about her (and probably both women, who knows?).

I took ACLS when Rapid Response was on 5th Avenue and I’ve been to their new location at iHeart Radio and I’m sure this is not the first complaint about ***. That said, I scheduled ACLS class paid $165 showed up early but left my pre-course certificate on the counter, told *** I need to reschedule for another day. She emailed me back a few days later to inform me that the instructor is sick, so I have to pick another day. Ok, picked another day, but had a family emergency, notified *** ahead that I need to reschedule, she emails me back saying NOPE you lose all of your $165 and cannot reschedule.

For *** this is par for the course in her nastiness until she meets individuals who are willing to go out of their way to stand up to a bully.

***, if you’re reading this, I sincerely hope you’d change course and start treating people with basic dignity and respect.