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Additional business information
At-a-glance
Related Categories
Overview
The scope of this BBB Business Profile concerns Comenity Bank.
Other BBBs maintain separate BBB Business Profiles on the retail establishments that are clients of Comenity Bank, and those other profiles are available by searching at http://www.bbb.org/
Products & Services
Business Details
This is a multi-location business.
- Location of This Business
- 3095 Loyalty Cir Bldg A, Columbus, OH 43219-3673
- BBB File Opened:
- 1/1/1966
- Years in Business:
- 35
- Business Started:
- 5/1/1989
- Accredited Since:
- 11/19/2023
- Alternate Business Name
- Midas® Credit Card
- Legendary Pine Mastercard
- Comenity Bank a wholly-owned subsidiary of Bread Financial Payments, Inc.
- Business Management
- Ms. Stephanie Gram, Sr. Director, Complaints Management
- Ms. Kathy Martino, Complaint Manager
- Mr. Ralph Andretta, CEO
- Mr. Erick Clark Sr., Senior Vice President, Enterprise Services
- Mr. Bruce Bowman, President
- Mr. Mark Williams, Manager, Complaints Management
- Mr. Baron Schlachter, President
- Mr. Tom McGuire, CFO
- Mr. Michael Blackham, Treasurer
- Ms. Kristin Lowery, Chief Information Security Officer
- Ms. Amanda Foor, Chief Compliance Officer
- Mr. Glen Segrato, Secretary
- Contact Information
Principal
- Mr. Baron Schlachter, President
Customer Contact
- Ms. Stephanie Gram, Sr. Director, Complaints Management
- Ms. Kathy Martino, Complaint Manager
- Additional Contact Information
Email Addresses
- Complaint
- Inquiry
Customer Complaints
5,733 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
11/11/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
1,853 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Jennifer T
1 star11/14/2024
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