Business ProfileforValue City Furniture, Inc.

I purchased a couch and loveseat on May 22, 2024 to be delivered on May 25, 2024. At the time of purchase, I was not informed that the loveseat was on backorder until May 25, 2024. Value City Furniture separated my invoice to include only the loveseat. The invoice is dated August 3, 2024, with a delivery date of November 6, 2024. I was charged another delivery fee and extended warranty called **** *******, even though these costs are on the original invoice dated May 22, 2024. On November 5, 2023, I received a phone call that my loveseat would not be delivered until November 20 ,2024, due to a bent frame at the bottom of the loveseat. The warehouse caller claims that was the best date available. At this point, its been 6 months since I purchased my furniture and making payments on them. Unfortunately, its too late to return the sofa. I am seeking reimbursement of all costs associated with the purchase of the loveseat due to Value City Furniture's deceptive sales tactics and an unrealistic return policy on furniture that has never been delivered. Additionally, i am seeking recovery of costs paid for the loveseat from time to purchase ot date of delivery. Lastly, I am requesting an earlier delivery date.