Business ProfileforTigertree

I ordered from here and the owner didn't even attempt to ship. Said **** picked his mail up, he thought, and he didn't know where my package went for sure. After days of him doing nothing but act like I was a bother, he finally emailed me and said my order was sitting at some hub for **** and had not been mailed. This was after a week. He didn't want to refund or send me a new item out and this was a bday gift that I should have received way before . He finally refunds and has the audacity to keep shipping costs. He didn't ship!!!!I threatened him with exposure and he kept crying that he was a small business and shipping mistakes were made. Well, if you can't run a business, can't keep up with packages or who gets your mail, who walks in your store, then it's time to stop calling yourself a store. Anyone could have picked up that package, that's the thing. He just didn't know. It wasn't my fault and he should have mailed me another item out the day he realized he messed up. But instead he acted like he was doing me a favor. Finally he refunds shipping costs too, after threats....and guess what? Another unintentional mistake because he's a small business blah, blah. Incompetence at its finest. This store has good reviews was the only reason I tried it. That HAS to be for locals and not online orders. I would not attempt to place an online order here. Everything could have been handled so much better from the beginning. If the owner had acted like it was his fault and mailed something out in the place of the lost one. Now my daughter will not get her gift this weekend since it will take days for the refund to go back on my card