Business ProfileforSpinLife.Com, LLC
At-a-glance
Customer Complaints
102 complaints closed in last 3 years
24 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Overview
Medical Equipment supplier offering disability and mobility devices such as wheelchairs, scooters, lift chairs, massage chairs, lift beds, cushions and backs, patient lifts, vehicle lifts, stair lifts, walking aids, heavy duty aids, ramps, bath safety aids, walk-in tubs, daily living aids, standing frames, outdoor equipment. As well as parts and accessories such as tires, batteries and chargers, and attachments.
Products & Services
Business Details
- Location of This Business
- 330 W Spring St Ste 303, Columbus, OH 43215-7301
- BBB File Opened:
- 11/24/1999
- Years in Business:
- 25
- Business Started:
- 5/22/1999
- Accredited Since:
- 1/18/2000
- Alternate Business Name
- SpinLife, LLC
- Revolutions, Inc
- Product Professionals, LLC
- Hours of Operation
Primary
- M:
- By Appt. Only
- T:
- By Appt. Only
- W:
- By Appt. Only
- Th:
- By Appt. Only
- F:
- By Appt. Only
- Sa:
- By Appt. Only
- Su:
- By Appt. Only
- Business Management
- Ms. Lisa Stein, Investor
- Ms. Kirsten Delay, Vice President of Sales and Marketing
- Ms. Carla Gashi, Manager of Sales and Service
- Ms. Allison Mautz, Director of Customer Service
- Ms. Elizabeth McKinley, Senior Director
- Mr. David Tull, Director of Sales and Service
- Mr. Justin C Robinson, Vice-President of Operations, Retail Division
- Contact Information
Principal
- Ms. Lisa Stein, Investor
- Mr. Justin C Robinson, Vice-President of Operations, Retail Division
Customer Contact
- Ms. Carla Gashi, Manager of Sales and Service
- Mr. David Tull, Director of Sales and Service
- Mr. Justin C Robinson, Vice-President of Operations, Retail Division
- Additional Contact Information
Fax Numbers
- (614) 564-1401Primary Fax
Phone Numbers
- (614) 564-1400Other Phone
Email Addresses
- Primary
- Sales
- (614) 564-1401
Customer Complaints
102 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
10/30/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
On 7/28/2022, I placed an order with spinlife for a Prode go go endurance *** which i finally received in November of 2022.
Initaly, the product did not work. after many calls, they sent out a repair technician, and he could not get it to work, either. they sent me a replacement battery which did resolve the issue.
I am a disabled senior citizen, and use the mobility scooter to get around my neighborhood.
I noticed on October 9th, 2024, that the scooter was not operating properly, si I called spinlife customer support and spoke with *****. He told me that the product was still within the two year warranty and they would send me a replacement speed control and throttle at no charge.
Today, 10/30/24 at noon. my time , I received a call from a gentleman named *******. from spinlife , who said that I wou;d have to pay akmost $180.00 for the parts!
Customer Reviews
40 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Philip H
1 star06/26/2024
SpinLife.Com, LLC Response
07/29/2024
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