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          Find a Location

          Toyota Direct has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Toyota Direct

              4248 Morse Rd Columbus, OH 43230-1486

              BBB Accredited Business

            • Toyota Direct

              4391 Cleveland Ave Columbus, OH 43224

              BBB Accredited Business

            • Toyota Direct

              2361 Morse Rd Columbus, OH 43229-5856

              BBB Accredited Business

            Business ProfileToyota Direct

            New Car Dealers
            Multi Location Business
            BBB accredited business

            Contact Information

            4248 Morse Rd

            Columbus, OH 43230-1486

            Get Directions
            Visit Website
            Email this Business
            (614) 476-1979

            Want a quote from this business?

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            Customer Reviews

            1.06/5

            Average of 16 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            61 complaints closed in last 3 years

            24 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 1/20/2004

            Years in Business: 44

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Toyota dealer

            Products & Services

            Toyota dealer

            Business Details

            This is a multi-location business.

            Find a Location

            Toyota Direct has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Toyota Direct

                4248 Morse Rd Columbus, OH 43230-1486

                BBB Accredited Business

              • Toyota Direct

                4391 Cleveland Ave Columbus, OH 43224

                BBB Accredited Business

              • Toyota Direct

                2361 Morse Rd Columbus, OH 43229-5856

                BBB Accredited Business
              Location of This Business
              4248 Morse Rd, Columbus, OH 43230-1486
              Email this Business
              BBB File Opened:
              8/13/1980
              Years in Business:
              44
              Business Started:
              8/2/1980
              Accredited Since:
              1/20/2004
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Alternate Business Name
              • Drive Direct
              • Auto Direct, LLC
              • Direct Auto Plex
              • Performance Toyota
              Business Management
              • Mr. Michael Dever, President
              • Mr. Jim LeMay, VP Operations
              • Ms. Teri Romine, Accounting
              • Mr. Ryan Belcher, General Manager
              • Mr. Bruce Daniels, Director of Operations
              • Ms. Kathleen Fowler, Receptionist
              • Ms. Kathy Shewak, Executive Administrator
              Contact Information

              Principal

              • Mr. Michael Dever, President

              Customer Contact

              • Mr. Bruce Daniels, Director of Operations
              • Ms. Kathleen Fowler, Receptionist
              • Ms. Kathy Shewak, Executive Administrator
              Additional Contact Information

              Fax Numbers

              • (614) 476-1807
                Primary Fax

              Phone Numbers

              Email Addresses

              Website Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Buying a new car

              Customer Complaints

              61 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              09/24/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              On September 6, I drop my car off for an oil change the next day. The dealership called me to let me know they wrecked my car. They ran it over a lift into a toolbox and mashed a concrete block wall. That runs the body shop said the repairs they did is the worst hes ever seen and not sure how it got out of his shop ****** the service manager said it was ready to go, but he never looked at it. He said that they will never be able to get my car back to the way it was when I dropped it off *** Mr. ******* offered me $18,000 for the car for ****** because the car is worth ****** and my time off work. They still have not changed the oil in my car and when they made the repairs they painted over dirt they did not even wash the car theres clearcoat dripping off of the hood by the windshield. The front bumper is crooked. They never did inspect the under body damage where they ran over the lift , they said they should have.
              Read More
              Read 60 More Complaints

              Customer Reviews

              16 Customer Reviews

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              How BBB Processes Complaints and Reviews

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              Most Recent Customer Review

              Ashley T

              09/20/2024

              Sharing a horrible experience I have had with Toyota Direct. I bought a used vehicle back in June, was told that it had an oil change, was in great shape, etc. I trusted what I was being told and ended up purchasing a vehicle. A month after having the vehicle, it started stalling and shaking back and forth. When I got home, I opened the hood of the vehicle and it was smoking. There was NO OIL at all in the vehicle. I contact the Sales *** via phone call and text message. I sent a video of it smoking. I am yet to hear back. I have called the service department and have not had anyone call me back. I have sent emails, and have not heard back from anyone. I have done the online chat, and same thing... haven't heard back.
              Read 15 More Customer Reviews

              Local BBB

              BBB of Central Ohio

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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