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Find a Location

SewerQuest has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • SewerQuest

      461 Industry Dr Columbus, OH 43204-6234

    • SewerQuest

      1082 W Mound St Columbus, OH 43223-2212

    • SewerQuest

      1064 W 6th Ave Columbus, OH 43212-2863

    Business ProfileforSewerQuest

    Sewer Contractors
    Multi Location Business

    At-a-glance

    Customer Reviews

    3.5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Water and Sewer repairs. Catch basin installation and repair, Building drains. Drain Cleaning. Video taping of sewer lines.

    Products & Services

    all plumbing material, sewer repair, water repair, drain cleaning, excavation

    Business Details

    This is a multi-location business.

    Find a Location

    SewerQuest has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • SewerQuest

        461 Industry Dr Columbus, OH 43204-6234

      • SewerQuest

        1082 W Mound St Columbus, OH 43223-2212

      • SewerQuest

        1064 W 6th Ave Columbus, OH 43212-2863

      Location of This Business
      461 Industry Dr, Columbus, OH 43204-6234
      BBB File Opened:
      7/16/2012
      Years in Business:
      14
      Business Started:
      12/1/2009
      Business Started Locally:
      1/1/2010
      Alternate Business Name
      • Sewer Quest
      Business Management
      • Mr. Thomas Jerry Quest, Owner
      Contact Information

      Principal

      • Mr. Thomas Jerry Quest, Owner

      Customer Contact

      • Mr. Thomas Jerry Quest, Owner
      Additional Contact Information

      Fax Numbers

      • (614) 228-1808
        Primary Fax

      Email Addresses

      Customer Complaints

      1 Customer Complaints

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      Customer Reviews

      2 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Susan A

      2 stars

      03/14/2023

      We have been customers of Sewer Quest for several years and have always been grateful and satisfied with services. We called in August or September 2022 for an estimate on connecting a gas line to our gas grill. Your employee visited and gave us a price and took the connector to our line. We then heard nothing else from your company. I called to follow up and was told that employee quit unexpectedly . In September 2022, the owner of the business made a visit to our property and indicated that he would obtain supplies and complete the job. We never heard from him again. I called the business 3 times after that and spoke with the employee who answers the phone and was promised a call back from the owner. We never were contacted again. I sent an email to the company in Feb 2023 and received no response. I am very disappointed in the company and will never use them again. If you had just told us that you didn’t want the job, we would understand that. But ignoring our calls and not replacing the part that was taken was not acceptable. We recently got someone else to complete the job. We needed to purchase a conversion kit for $69.98 since you took a part from ours that was needed. I would like to ask only that you reimburse us for this part. I do have a receipt for the conversion kit if you would like a copy of that.

      Local BBB

      BBB of Central Ohio

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