Business ProfileforAmRENT

I am writing to formally dispute the inaccurate credit score information your company provided, which resulted in my denial for an apartment at ***** ***** ****** Despite resolving the issue with the credit bureaus and providing proof of the corrected credit report, AmRent has refused to accept this documentation or take any corrective action. This is both frustrating and unacceptable. I paid a total of $150 in fees for my application and apartment hold. Per the agreement, I am entitled to a $50 refund if denied, but I have yet to receive this. Furthermore, I believe the $100 non-refundable fee is unjustly withheld due to the misinformation provided by your company, and I am asking for a full refund of this amount as well. I have been given the run-around in my attempts to address this, and it’s disheartening that AmRent, which has a 1-star Better Business Bureau rating, would prioritize inaccurate data over customer service. It is concerning that apartment complexes, such as ***** ***** *****, rely on AmRent’s reports when they are clearly flawed, with little recourse for applicants to correct mistakes. I request immediate action to resolve this issue, including a refund of my $100 fee and rectifying your report with the correct information. Failure to address this matter will leave me no choice but to escalate this dispute through legal avenues and consumer protection agencies