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          Conex Express, LLC has 1 locations, listed below.

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            Business ProfileConex Express, LLC

            Cargo Containers

            Additional business information

            Additional Info:
            Duane Milby, the owner of Conex Express, is the owner of Iron Hawk Express LLC. BBB has a separate BBB Business Profile on Iron Hawk Express LLC - https://bit.ly/3jONpCU
            Additional Info:
            In July 2022, BBB investigated Conex Express’s business practices. This investigation was prompted by complaints, consumer inquiries and customer reviews. Specifically, within the consumer complaints and customer reviews, consumers report paying money for delivery of a cargo shipping container but never received the shipping container. When the consumers reached out to the business concerning their shipping container there was a lack of communication between the business and consumers. Many consumer complaints and customer reviews indicate that this business is affiliated with Iron Hawk Express, LLC whose complaint details and business model is similar to Conex Express. In July, August and November of 2022, your BBB reached out to Conex Express in writing via email, postal mail and by phone seeking background information on the business and its affiliation to Iron Hawk Express LLC. To date, BBB has not received a response from the company. Based on the information detailed above, BBB cannot state with confidence that we have a clear understanding of the business nor its relationship with Iron Hawk Express, LLC.
            See all additional business information

            Contact Information

            1147 Lyons Rd Ste D

            Dayton, OH 45458-1875

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            Email this Business
            (937) 965-7003

            Customer Reviews

            1.78/5

            Average of 18 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            7 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 2

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview

            This business offers shipping containers sales and deliveries, container moving services from site to site, dump trailer rental, and freight services.

            Business Details

            Location of This Business
            1147 Lyons Rd Ste D, Dayton, OH 45458-1875
            Email this Business
            BBB File Opened:
            7/13/2022
            Years in Business:
            2
            Business Started:
            6/13/2022
            Type of Entity:
            Limited Liability Company (LLC)
            Related Businesses
            Business Management
            • Duane A Milby, Owner
            Contact Information

            Principal

            • Duane A Milby, Owner

            Customer Contact

            • Duane A Milby, Owner
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            7 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/14/2023

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            4-18-2023 $2,660.00 With delivery of storage container we cannot contact them. We talked to them before now they won’t answer the phone. They have not done anything. They have more address **** ***** ** Ste d Dayton Ohio 45458-15 When we started this they said their office was in Louisville KY. The guy name is Nick. See attached.
            Read 6 More Complaints

            Customer Reviews

            18 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Danny H

            07/08/2023

            I ordered a shipping container from this company conex express middle February 2023 .I used my credit card they said they would call with delivery in a couple of days.No body called 4 days later I called them the lady said she would have them call 2 more times when I called the lady said she have them call.the next 2 times no one answered phone.when text no reply.I gave them a week turned it over to my credit card company.They said I have collect it myself.I texted the company that federal law says they have 30 days to deliver if they don’t they have canceled and have to return my money.They did answer that text with have a nice day.then they blocked me .They don’t think they have to give deliver or give my money back.Block my text don’t answer phone.do hope try to deliver it my yard is posted .it has been 5 months
            Read 17 More Customer Reviews

            Local BBB

            BBB of Dayton and Miami Valley

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

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