Business ProfileforLendly, LLC

No wonder the BBB doesn't accredit them. I wonder what it feels like to take advantage of people and hide behind policies and technicalities as if that justifies it. I only used lendly because I thought it was a Walmart employee specific loan. I trusted Walmart so why wouldn't I trust lendly? Turns out after every $160 payment only $9 was actually going towards the repayment, which means $150 was interest. I've made the biggest mistake working with this "company". Biggest regret so far.

Lendly, LLC (“Lendly”) is in receipt of the consumer’s complaint. We take consumer complaints seriously and appreciate the opportunity to address their concerns.       

Please be advised that Lendly is not a lender but instead an authorized servicer for CC Connect, a division of Capital Community Bank (“CCBank”). CCBank is a Utah state-chartered bank with the Federal Deposit Insurance Corporation as its primary federal banking regulator. Consequently, CCBank is governed by both federal banking laws and the laws of the State of Utah. To the extent this complaint questions the legality of a CC Connect loan serviced by Lendly, be further advised that pursuant to 12 U.S.C. § 1831d, CCBank has the authority to export Utah’s permissible interest rates. CCBank is legally permitted to conduct business in the State of Ohio, and there is no limitation imposed on the interest rates associated with a loan agreement with CCBank.   
  
Given the nature of the consumer’s remaining allegations, please be advised that privacy regulations prohibit Lendly from disclosing confidential consumer information to third parties without a specific, written authorization.  

Notwithstanding the foregoing, please note that it is Lendly’s customary practice to reach out to the consumer or their representation at issue in an effort to resolve BBB concerns. Accordingly, this matter was forwarded to the appropriate representative for review and resolution.  As of the date of this response, we have made additional attempts to contact the consumer, all of which were unsuccessful.  

We appreciate this matter being brought to our attention. Lendly invests heavily in maintaining consumer relations and considers consumer satisfaction a high priority.