Business ProfileforSVG Motors Dayton

SVG brought a 2011 Toyota Sienna from Beavercreek for us to test drive. We went to test drive and loved it despite a few repairs that needed to be done. The purchase price was $12,500 which was over my budget. Mind you the Kelly Blue Book for this vehicle on the actual sale page for this van was between $9k-$11.6K I made an offer of $10K to start. By the time we finished, our deal was done at $11,150 plus taxes and fees. We shook on it, I made a down payment with check of over $7k and went home with the purchase order to send over to Wright-Patt Credit Union, which we already had a pre approval loan through, to get the rest of the money sent to them. The deal was done! The next day, I not only had the dealer that sold the car to us, but the manager that made the deal with us try to get us to fill out a pre approval loan application. I was extremely confused as I already was pre approved for the loan, we only needed them to sign the purchase order and send it over. I told them I did not want to do that as I already had a loan in place for the rest of the money. I sent over an email to the dealer Scott to print the purchase order and sign and send back over to us via email for us to sign and send to Wright Patt Credit Union. ***** was in agreement over the phone and I never received anything back from him. By the end of the working day I had the manager *****, which I never had met, call me and tell me they needed to back out of the deal because it didn't make financial sense for them to sell me the car at that price. He said they made a mistake and should have never sold it to me at that price. He told me to come get my check because they couldn't sell me the van at that price. I told him this was not best practices, it was extremely shady business, and unfortunately couldn't recommend SVG to anyone or come back to do business. full review on their Facebook and Google Review