Business ProfileforNextgen Protection Products, Inc.
At-a-glance
Related Categories
Overview
Products & Services
Business Details
- Location of This Business
- 555 Metro Pl N Ste 650, Dublin, OH 43017-1375
- BBB File Opened:
- 5/9/2024
- Years in Business:
- 6
- Business Started:
- 8/28/2018
- Business Started Locally:
- 8/28/2018
- Business Incorporated:
- 8/28/2018
- Type of Entity:
- Corporation
- Alternate Business Name
- NextGen Protection Products
- Business Management
- Mr. Keith P McClusky, Incorporator
- Mr. First Name Unknown to BBB at this time Stevenson, Member of the Premier Dealer Services legal department
- Contact Information
Principal
- Mr. Keith P McClusky, Incorporator
Customer Contact
- Mr. Keith P McClusky, Incorporator
- Mr. First Name Unknown to BBB at this time Stevenson, Member of the Premier Dealer Services legal department
Customer Complaints
1 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
05/09/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I am having trouble with next gen automotive warranty in Dublin Ohio. It was suggested by agent on the phone to file two separate complaints one on ********* Chevrolet and one on the warranty company attached to their cars.
After my car has been in the shop for a total of a month and a half between Infiniti and ********* Chevrolet it’s suggested by the mechanic I need a new engine but the warranty doesn’t wanna cover it. They only wanna fix the low end part of the engine. Which is the bearing that was “broken” , “disintegrated” leaving metal in oil pan and who knows where else. They simply told me the car had been operating that way for some time which was not the case. I asked for cheaper solutions and was told to tell mechanic to just fix the part the warranty is willing to fix but he refused. Stating it would make ********* liable for parts and work they know are going to have me right back in the shop. We reached out to them they didn’t answer and vice versa we’re waiting to hear back from them is what they each tell me.
Now, after so long, what should have been a deductible on a warranty has turned in $3,650.00 out the door. After a month and a half of this situation I can’t fit everything into the box . But it’s been a non stop back and forth blame fest between the two parties.
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