Business ProfileforKeller Mortgage, LLC

Hello, I would NEVER purchase a home using *** ******* I had a lot of land never transferred into my land that was included in the sale. I didn't realize this until 3 years after closing. Therefore the land had still been registered to the original owners and had accrued back taxes, late fees, and delinquencies. I reached out to ******* ***** ******* and they did a corrective deed to put it in my name. However it left a question of who was to pay for all accrued back taxes, late fees, and delinquencies since I purchased it. I spent 5 months reaching out to the title company and *** ******* via phone calls, texts, and emails, to get an answer. FINALLY after I reached out to the seller's realtor and he provided me the proof that the land was in the seller's contract(written by *** *******team). I then received a phone call from *** *******where he did NOT acknowledge any fault and proceeded to request that I share in the cost of the mistake. I denied the request because the land was NOT mine until I contacted ******* ***** and they did the corrective deed. It was not until weeks later the title company confirmed it was in fact an error on *** *******team for not providing them with the addendum to include the land. The title company *** felt it was just a paperwork error. They did not consider that a paperwork error for them was a BIG deal to me and effected me because that is property I had closed/purchased on and it was never registered to me. Results: *** *******paid 1.5 years of taxes/delinquencies/fees. ******* ***** paid 1 year of taxes/fees. I missed several days of work and time over 5 months to get answer to this and get it resolved and had to paid 1 year of taxes. Lacks accountability and professionalism. I can prove all this via texts/emails. I communicated to *** and Title company that mistakes happen, I get it. I just expect when I hire professionals and they make a mistake they make it right not request for me to share in the cost of their mistake.