Business ProfileforAirmax Heating & Cooling, LLC

My. central air unit went out, I contacted ******** **** ****** (652234748) within 2 days a claim was filed invoice number ***** for Air Max. Service guy comes out 6/14/24 I, inform him its a strong sweet smell in the home. service guy informs me I, have a leak, he did not do a leak test and my invoice states lbs r-22 $244.80 plus $100.00 service charge. Well he added the lb freon, (system went out again.) Airmax is closed on the weekend so I.can only leave a message. Well since they didnt reach out to me come monday morning, I finally reached out to them. Of course we are booked for a week out. So day 10 zero air. Filing a claim is easy getting help for a mess up is the hard part. So throughout the 4th of july with visiting family zero air. AirMax shows 7/5/24 Jason for 40min tops you have a leak, I dont know were but the freon that previously was paid for leaked out. Jason does not contact homeshield he leaves and says well take a video if anything happens. It will take 48 hours for our resolution, Then I, recieve another invoice to sign on line for an additional $244,00 for the same problems that should have been handled on 6/14/24, total now is $584.80. air unit as of 07/08/24 still not running with Freon leak and smell. 10;48 am with kids and pets