Business ProfileforFriedman Home Improvements & Masonry

We have been working with Friedman Home Improvements since May and initial meeting with ***** and ***** went well-***** very easy to work with! Down payment was secured in July and it has been miscommunication, poor workmanship, redone work, and delays since beginning. We had our back patio ripped out and re-poured and an extension to widen our driveway but the concrete sat in our backyard(we have 4 little kids) for an excessive amount of time. The crew got the wrong permit and ripped out our existing driveway instead of framing the extension. Many cracks that have to be repaired. Interior work started and, again, not completing per walk through. Electrical outlets relocated incorrectly which left open holes in walls. Light switches installed next to the current switches that were suppose to be re-wired. Drywall install that is suppose to be left ‘paint ready’ but I’m using my home vacuum to clean up the drywall dust all over. Back of our home wa unsecured when replacing a window with a door-we had to contact manager by text and then by phone to finally get a response at 9pm. Our children were scared. Venting was not completed in the new drywall. Manager had to be notified by us for every mistake or problem. We hired a company to do things we just didn’t have time to do ourselves and found ourselves reviewing and catching mistakes. Why are we paying a premium price for a company with owner, manager, GC if we are putting in the work and catching mistakes. They want us to pay additional $ for concrete work the city was requiring after the company had to go back for a revised permit. We feel like we are putting a lot of work in to do the job we thought we were paying for. Most of our home improvements have been completed by us and using a company to get big projects done so we don’t have to worry and yet here we are putting in work, double checking everything, correcting, using a translator app to speak to the work crew, and cleaning up to get our house back to a home.