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Find a Location

Jae's Towing and Repair has 1 locations, listed below.

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    Business ProfileforJae's Towing and Repair

    Towing Company

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company offers auto and heavy truck towing and repair services.

    Products & Services

    Flatbed Services
    Landoll Services
    Repair and Maintenance
    Roadside Assistance
    Rotator Services
    Towing & Recovery

    Business Details

    Location of This Business
    1697 Hebron Rd, Heath, OH 43056-1005
    BBB File Opened:
    1/18/2002
    Years in Business:
    35
    Business Started:
    6/1/1989
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Jae Jones, Owner
    • Ms. Betsy Jones
    Contact Information

    Principal

    • Mr. Jae Jones, Owner

    Customer Contact

    • Mr. Jae Jones, Owner
    • Ms. Betsy Jones
    Additional Contact Information

    Fax Numbers

    • (740) 323-3635
      Primary Fax

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    John T

    1 star

    06/15/2022

    After giving Jae all of my vehicle information, Jae quouted me $125/hr door to door to have a vehicle winched out of a low spot in my yard. The process took 15 minutes. The **** was over $300 so I asked to see an itemized **** and explained that I was quouted $125/hr. He then called the dispatcher at yelled at him in front of me. After hanging up he attempted to charge me $200/hr. When I began calling the company he agreed to charge $125/he but then insisted on charging me for 1.5 hours of work. When I explained that he was at my house for 15 minutes and his door to door commute was 20 minutes each way, that would make the charge 1 hour, he then said that people like me were the reason the world wa was bad today. I repeated the fact that he had worked for 15 minutes at my house. He then said that I should be the one paying for the time he spent yelling at his dispatcher.Eventually he agreed to charge me the quouted price but only after I witnessed him dressing down his colleague and he attacked my character for insisting on the quouted price and time worked.

    Local BBB

    BBB of Central Ohio

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