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          River Valley Restoration, LLC has 1 locations, listed below.

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            Business ProfileRiver Valley Restoration, LLC

            Roofing Contractors
            BBB accredited business

            Contact Information

            1306 Collins Rd NW

            Lancaster, OH 43130-8948

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            Email this Business

            Business hours

            9:00 AM - 5:00 PM
            Business Hours
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            Closed
            Closed

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            Customer Reviews

            1/5

            Average of 1 Customer Reviews

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            Customer Complaints

            3 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 7/11/2016

            Years in Business: 9

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This company states they do roof and siding repairs & replacement, gutter installation & repairs, Downspouts, window replacement, fence repairs & replacement, and attic insulation.

            Products & Services

            Home Restoration Services:

            Roof Replacement & Repairs
            Siding Replacement & Repairs
            Gutter Installation & Repairs
            Window Replacement
            Fence Installation
            Attic Insulation
            Dumpster Rental
            Skylight Installation, Repair and Replacement
            Exterior Painting
            Property Cleanouts

            Business Details

            Location of This Business
            1306 Collins Rd NW, Lancaster, OH 43130-8948
            Email this Business
            BBB File Opened:
            7/8/2016
            Years in Business:
            9
            Business Started:
            5/1/2015
            Accredited Since:
            7/11/2016
            Hours of Operation

            Primary

            M:
            9:00 AM - 5:00 PM
            T:
            9:00 AM - 5:00 PM
            W:
            9:00 AM - 5:00 PM
            Th:
            9:00 AM - 5:00 PM
            F:
            9:00 AM - 5:00 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Mr. Bryan Letner, Owner
            Contact Information

            Principal

            • Mr. Bryan Letner, Owner

            Customer Contact

            • Mr. Bryan Letner, Owner
            Additional Contact Information

            Phone Numbers

            Email Addresses

            Website Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Hire a trusted roofing contractor to repair, replace roof

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/22/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Resolved
            Consumer contracted w/ the business to replace roof and siding on his house. They did not install flashing on roof as stated in contract. They came back out and supposedly did so but consumer isn't sure they did b/c he found a piece on the ground that should have been on the roof. He can't see two parts of flashing from the ground and is elderly and can't get up on the roof to check their work and doesn't have a family member who can do so. The other work scheduled was replacing siding. He is not happy with that b/c they did not "wrap" it (meaning insulation). Both the flashing on the roof and wrap for the siding were included in the contracts he signed. His daughter will send a copy of the contracts to BBB when consumer receives acknowledgment letter w/ email address on it. Insurance paid consumer for both jobs and he in turn sent the money to the business to perform the work but he doesn't feel either job was completed to his satisfaction or satisfied the contract(s).
            Read More
            Read 2 More Complaints

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Sheila H

            03/22/2023

            This company stated they would help us with our wind damage to our home. Mr. G. from the company came out twice (after I had to call when he was a no-show on the 2nd appointment HE had given us) We provided all insurance documentation to him. He stated he would submit additional paperwork to our insurance and he never did. Not only did he not not follow-up with our insurance company, he never reached back out to us. I then emailed the company on their website and requested the owner contact me - ZERO RESPONSE. This company has delayed out repair process by never communicating to us. Under no circumstances would I recommend them. Very unprofessional.

            Local BBB

            BBB of Central Ohio

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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