Business ProfileforWalgreens Company

I am writing to formally express my concerns regarding a recent experience at one of your pharmacy locations. During my visit on September 20th, I noticed several troubling issues that I believe warrant your attention.First and foremost, it was clear that the pharmacy staff were under an immense amount of stress due to inadequate staffing. The workload placed on the employees was excessive and appeared to be unrealistic given the number of staff on duty. One particular staff member spent a significant amount of time just trying to locate my prescription, which caused unnecessary delays. I could see that this was not an isolated incident, as other customers also seemed to be facing similar delays. It is evident that the employees were doing their best, but they were simply overwhelmed.Additionally, the size of the pharmacy area was alarmingly small. There did not seem to be enough space for the staff to work efficiently, and it contributed to what appeared to be a chaotic environment. This lack of space likely exacerbates the stress on your employees, as they are expected to work quickly in a cramped and uncomfortable area.The combination of these factorsunderstaffing, a stressful work environment, and an inadequate pharmacy layoutcreates an inefficient and potentially unsafe situation for both staff and customers. I urge you to look into these issues, as they not only affect customer satisfaction but also the well-being of your hardworking pharmacy staff.I hope Walgreens will take these concerns seriously and implement necessary changes to ensure a safer and more efficient environment for both employees and customers. Thank you for your attention to this matter. As I have also emailed my concerns with little to no feedback.Sincerely,***** *.