Business ProfileforMr. Appliance of Mentor
Current Alerts For This Business
Additional business information
Its websites state the business offers a "12-Month Warranty (Parts & Labor)," include a "100% Guarantee" button, and a "Workmanship and Parts Warrantied" claim. Its other online listings include claims stating "All work & parts guaranteed" and "Our technicians are clean and professional, and we guarantee our appliance repair and parts for a full year." According to the BBB Code of Advertising, when using the terms warranty or guarantee in advertising, the advertiser must clearly and conspicuously include a statement that the complete details of the warranty or guarantee can be seen prior to sale at the advertiser's location or viewed on the advertiser’s website. Any material limitations or conditions that apply to the guarantee or warranty must be clearly and conspicuously disclosed. The business did not respond to BBB's request that it add the terms of its warranties and guarantees to is advertising.
The claim "Get $20 off all appliance repairs when you call now!" appears on its website. Sales or price reductions should be for a limited period of time. If the sale exceeds 30 days advertisers should be prepared to substantiate that the sale is indeed a valid reduction and has not become their regular price. Ohio Consumer Law also prohibits continuous sales. The business did not make adjustments to its advertising.
At-a-glance
Related Categories
Business Details
This is a multi-location business.
- Location of This Business
- 1975 Hubbard Rd, Madison, OH 44057-2105
- BBB File Opened:
- 5/25/2020
- Years in Business:
- 10
- Business Started:
- 10/28/2014
- Business Incorporated:
- 7/15/2014
- Type of Entity:
- Corporation
- Alternate Business Name
- Mr. Appliance of Lake
- Additional Contact Information
Phone Numbers
- (440) 218-8213Other Phone
Email Addresses
- Complaint
- Inquiry
- (440) 218-8213
Customer Complaints
2 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
01/11/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Customer Reviews
2 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Nick A
1 star04/03/2023
Mr. Appliance of Mentor Response
04/04/2023
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