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Find a Location

Kelley's Island Ferry Boat Line has 1 locations, listed below.

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    Business ProfileforKelley's Island Ferry Boat Line

    Transportation

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    510 W Main St, Marblehead, OH 43440-2250
    BBB File Opened:
    8/22/2005
    Number of Employees:
    1
    Contact Information

    Principal

    • Ms. Paula Moody, Manager

    Customer Contact

    • Ms. Paula Moody, Manager
    Additional Contact Information

    Fax Numbers

    • (419) 798-8009
      Primary Fax

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    Most Recent Customer Review

    Alexandra M

    1 star

    08/18/2023

    They do not accurately display their pricing. Their website lists all the prices to travel on the ferry, and says “ample parking available” but nowhere does it say they charge for parking in order to take the ferry. After driving two hours to get there I was forced to pay an additional fee to park in their parking lot- it cost almost half the round trip ferry ticket just to park. It’s deceptive to not let customers know prior when all the other pricing is listed in detail. They know that people won’t be able to argue about it when they get there and will be forced to pay it. I asked multiple employees where on the website or in their flier it says there is a fee to park, and the employees were rude or just shrugged. Terrible experience and I won’t use them again.

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