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          Find a Location

          Clopay Building Products Company, Inc. has 19 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Clopay Building Products Company, Inc.

              8585 Duke Blvd Mason, OH 45040-3100

              BBB Accredited Business

            • Clopay Building Products Company, Inc.

              2360 Pilot Knob Rd Mendota Hts, MN 55120-1283

            • Clopay Building Products Company, Inc.

              8260 Patuxent Range Rd Ste J Jessup, MD 20794-8605

            • Clopay Building Products Company, Inc.

              201 Creek Ridge Rd Ste A Greensboro, NC 27406-4437

            • Clopay Building Products Company, Inc.

              10047 Virginia Ave Ste 0 Ste A Chicago Ridge, IL 60415-3716

            Business ProfileClopay Building Products Company, Inc.

            Garage Doors
            HeadquartersMulti Location Business
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Additional business information

            Additional Info:
            Clopay Building Products Company Inc. operates 51 distribution centers and 2 manufacturing plants. The corporate office is located in Mason, OH. Other BBB business reviews may be available on other locations.

            Clopay Building Products Company Inc. is a wholly owned subsidiary of Griffon Corp based in New York.
            See all additional business information

            Contact Information

            8585 Duke Blvd

            Mason, OH 45040-3100

            Visit Website
            (513) 770-4800

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            Customer Reviews

            1.07/5

            Average of 15 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            39 complaints closed in last 3 years

            7 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 4/27/2011

            Years in Business: 60

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Clopay Building Products Company, Inc. in Mason, OH manufactures garage and entry doors as well as commercial doors.

            Products & Services

            Garage doors, commercial doors and entry doors

            Business Details

            This is a multi-location business.

            Find a Location

            Clopay Building Products Company, Inc. has 19 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Clopay Building Products Company, Inc.

                8585 Duke Blvd Mason, OH 45040-3100

                BBB Accredited Business

              • Clopay Building Products Company, Inc.

                2360 Pilot Knob Rd Mendota Hts, MN 55120-1283

              • Clopay Building Products Company, Inc.

                8260 Patuxent Range Rd Ste J Jessup, MD 20794-8605

              • Clopay Building Products Company, Inc.

                201 Creek Ridge Rd Ste A Greensboro, NC 27406-4437

              • Clopay Building Products Company, Inc.

                10047 Virginia Ave Ste 0 Ste A Chicago Ridge, IL 60415-3716

              Headquarters
              8585 Duke Blvd, Mason, OH 45040-3100
              BBB File Opened:
              6/1/1967
              Years in Business:
              60
              Business Started:
              1/1/1964
              Business Incorporated:
              12/28/1992
              Accredited Since:
              4/27/2011
              Type of Entity:
              Corporation
              Alternate Business Name
              • Clopay Corporation
              • Ideal Door
              Business Management
              • Mr. Mike Taylor, Vice President of Sales
              • Mr. Victor L. Weldon, President
              • Mr. Joe Feldkamp, Senior Marketing Communications Manager
              Contact Information

              Principal

              • Mr. Victor L. Weldon, President
              Additional Contact Information

              Fax Numbers

              • (513) 770-3519
                Primary Fax

              Phone Numbers

              Email Addresses

              Read More Business Details and See Alerts

              Customer Complaints

              39 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              09/10/2024

              Complaint Type:
              Product Issues
              Status:
              Resolved
              I purchased a new “Clopay” garage door with dealer coast garage doors in **** ****** ** in May 2022. In June 2024, one door panel began to bubble. A replacement panel was ordered through the manufacturer, “Clopay” and installed June 2024. The new panel is a lighter “mocha brown” and does not MATCH. I am VERY DISSATISFIED. Today, Lulu at Clopay customer service would not assist me. If the panel wont match I demand full replacement of all panels. I did not pay almost $5000 for the panels to bubble and not match
              Read More
              Read 38 More Complaints

              Customer Reviews

              15 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Linda F

              09/19/2024

              Does not honor warranty. After 1 year the track for the door that the roller sits on became warped. I contacted Clopay and was told it was not covered after a year. The manual states that there is a 3 year coverage on Hardware. It would seem if a problem arises the customer can forget about getting help from Clopay and to take care of the problem themselves.

              Clopay Building Products Company, Inc. Response

              09/23/2024

              Clopay emailed the consumer to get more information to be able to investigate the complaint. The customer responded they already have service scheduled and would not give any information for Clopay to investigate.
              Read 14 More Customer Reviews

              Local BBB

              BBB Cincinnati

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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