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          Omni Fiber, LLC has 1 locations, listed below.

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            Business ProfileOmni Fiber, LLC

            Internet Services
            BBB accredited business

            Contact Information

            4680 Parkway Dr Ste 450

            Mason, OH 45040-7979

            Visit Website
            (844) 844-6664

            Customer Reviews

            4.57/5

            Average of 284 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            13 complaints closed in last 3 years

            13 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA

            Accredited Since: 6/24/2024

            Years in Business: 2

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Omni Fiber, LLC in Mason, OH offers internet service.

            Business Details

            Location of This Business
            4680 Parkway Dr Ste 450, Mason, OH 45040-7979
            BBB File Opened:
            2/14/2023
            Years in Business:
            2
            Business Started:
            2/10/2022
            Business Started Locally:
            2/10/2022
            Business Incorporated:
            2/8/2022
            Accredited Since:
            6/24/2024
            Type of Entity:
            Limited Liability Company (LLC)
            Business Management
            • Mr. Darrick Zucco, CEO
            • Mr. Mark Alexander, Customer Service Manager
            Contact Information

            Principal

            • Mr. Darrick Zucco, CEO

            Customer Contact

            • Mr. Mark Alexander, Customer Service Manager
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            13 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/16/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            From day one of installation there has been issues with speed, equipment, and more. When calling to resolve this you are told they need your card expiration date and pin number (not). Now less that a day late they disconnected illegally ALL services including phone and 911 emergency services (illegal) on my home phone. Their number is disconnected and unable to call in to solve. All payments have been paid in full, and they won't release the phone number to port somewhere else (also illegal) I demand a FULL refund of ALL services and a release of my number ASAP!
            Read More
            Read 12 More Complaints

            Customer Reviews

            284 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Daniel A

            10/21/2024

            Not just an easy install, it was quick after ordering. Only had to call tech once. He cleared an error and I was back up and going in less than 15 minutes. So far I’m very happy I made the jump from cable to fiber. Great customer service and reliable. I was offered plans but never felt pressured.

            Omni Fiber, LLC Response

            10/22/2024

            We appreciate you taking the time to provide us with your feedback. Welcome to Omni Fiber.
            Read 283 More Customer Reviews

            Local BBB

            BBB Cincinnati

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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