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Find a Location

Hills and Dales Veterinary Clinic, LLC has 1 locations, listed below.

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    Business ProfileforHills and Dales Veterinary Clinic, LLC

    Veterinarian
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 8/30/2004

    Years in Business: 20

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    This company is a full service veterinary medical and surgical facility.

    Business Details

    Location of This Business
    3747 S Dixie Dr, Moraine, OH 45439-2309
    BBB File Opened:
    7/9/2004
    Years in Business:
    20
    Business Started:
    2/16/2004
    Business Started Locally:
    2/16/2004
    Business Incorporated:
    8/1/2003
    Accredited Since:
    8/30/2004
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of VET.7897 for this business, issued by Ohio Veterinary Medical Licensing Board. The expiration date of this license is 3/1/2026.

    These agencies may include:

    Ohio Veterinary Medical Licensing Board

    77 S High St 16th Fl

    Columbus OH 43266

    (614) 644-5281

    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    8:00 AM - 12:00 PM, 2:00 AM - 6:00 AM
    T:
    8:00 AM - 12:00 PM, 2:00 AM - 6:00 AM
    W:
    8:00 AM - 12:00 PM, 2:00 AM - 6:00 AM
    Th:
    8:00 AM - 12:00 PM, 2:00 AM - 6:00 AM
    F:
    8:00 AM - 12:00 PM, 2:00 AM - 5:00 AM
    Sa:
    8:00 AM - 12:00 PM
    Su:
    Closed
    Business Management
    • Dr. Elizabeth S. Maimon DVM, Veterinarian
    Contact Information

    Principal

    • Dr. Elizabeth S. Maimon DVM, Veterinarian

    Customer Contact

    • Dr. Elizabeth S. Maimon DVM, Veterinarian
    • Dr. Scott A. MacDonald DVM, Veterinarian
    Additional Contact Information

    Fax Numbers

    • (937) 293-6315
      Primary Fax

    Industry Tip

    BBB Tip: Choosing a veterinarian for your pet

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Dianna N

    1 star

    09/01/2023

    I left a negative review of Hills and Dales Vet Clinic and was contacted by them via email to immediately to remove my review or they would not be able to treat my dog for her appointment. I replied and said my review was honest; my previous experiences were good but the one the day prior I was given false information. Several more emails back and forth all ending with "We are happy to see your pet but will be unable to do so if the negative review is not removed by 6 pm today". To say I was disappointed and shocked is an understatement.

    Hills and Dales Veterinary Clinic, LLC Response

    09/05/2023

    Dianna, You declined a scheduled doctor examination for your pet who has not been to our practice in over a year. You were offered an urgent care same day examination and declined it. Instead, you dropped off a urine sample and received a phone from our practice explaining the urine sample was abnormal and that per veterinary medical licensing laws, your pet needed to be examined by our doctor a minimum of once every 12 months in order to be treated. You were offered a doctor examination within 24-48 hours and then proceeded to post negative reviews about our practice prior to the doctor examination. A valid client-doctor-patient relationship is built on trust and mutual respect so our office requested you kindly remove the review prior to the doctor examination. You said you did not know how to remove the review so our office provided you with the link and instructions for removing the review. Your pet was scheduled for a doctor examination the next day and you cancelled the appointment via email less than hour before the examination. You then posted another negative review the next day. You have received your pet's records via email so you can contact another veterinary service provider.

    Local BBB

    BBB of Dayton and Miami Valley

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