Business ProfileforNatural Image Property Services
At-a-glance
Related Categories
Products & Services
Business Details
- Location of This Business
- 1681 Lewie Dr, Newark, OH 43055-8641
- BBB File Opened:
- 1/7/2019
- Years in Business:
- 7
- Business Started:
- 7/6/2017
- Business Management
- Mr. Garrett Clark, Owner
- Contact Information
Principal
- Mr. Garrett Clark, Owner
Customer Contact
- Mr. Garrett Clark, Owner
- Additional Contact Information
Email Addresses
- Sales
- Technical Support
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Customer Complaints
1 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
08/22/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unresolved
Purchased a home in May and my father inlaw had gardeners come out to tend to the yard parts he couldn't. My father inlaw passed in July and the company was notified that same month. In August I came outside to plants in the flower beds all cut off at ground level, to name one of problems. I found the company truck parked at the entrance of the driveway blocking the driveway, with no persons around. Im disabled so I had my roommate find the guys and had them talk to me.
They stated they had a contract, they only showed part, and they'll move there truck and be right back. I notified them they cut out all the flowers and ferns in the beds that my father inlaw was tending to, they stated it was in the contract. I asked if they were in contact with my father inlaw about what he wanted done in detail. They left, with job half finished, mess all over and then my wife was contacted by the owner. He said that he had a contract with my father inlaw.
I notified him again, he passed away and I have no knowledge of this contract. I asked why didn't they contact us, he stated no contact information, but called my wife. I told him about the damages and he was courteous to come out and fix it but I had to pay for the services my father inlaw had him do. I have no knowledge of what services he done nor would he give me a copy of the contract, just receipts.
He then sent me a bill with a different amount of previous services. The only time I have seen them at the property doing work was while my father inlaw was still alive. Garret asked for photos of before and after. I sent him photos that were taken by the real-estate agent back in april/may, the only ones I have.
We purchased the house in May. He got irrate and told me he was taking legal action and that I had to pay for all the previous work and current work with the removal of plants being my problem. I asked the local police to talk to him about the situation with no response other than another bill from Garrett.
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