Business ProfileforEvans Landscaping Inc.

Evan's Landscaping does not care about their customers. I came in for 1/2" crushed rock for a patio. I initially asked for 2 yards. When the salesman (Dave) pointed out my truck wouldn't carry that amount. After he pointed that out, I agreed, and changed my order to 1 yard of 1/2" crushed rock. He still put the order through for 2 yards but gave me the impression it wasn't a big deal and assured me I could pick up the material later. Of course, he specifically meant that that was the ONLY thing I could do about my order that I had changed from 2 yards down to 1. When it became apparent I didn't need 2 yards and called to get the unused stock item refunded I was informed by Angie that "all sales were final" and claimed that it was on my receipt saying as much (I checked and that was a lie, it wasn't on my receipt). I called back spoke to Dave and expressed my great frustration that he wrongfully charged me for 2 yards when I asked for 1 and when I insisted he refund the amount of money I had said he couldn't even though they never delivered it, it was an item they keep in stock so it was nothing funky, and tried to soothe me by saying "you can always pick it up during some point this year" but I don't NEED a ton of rock that I was never delivered, and asked for only 1 at the point of sale. After I said that wasn't acceptable he said he would call me back with an update. His update was that the same, but offered I could use it as a credit for something else. The thing is I don't need or want anything to do with this business again until they make this situation right and stop hiding behind a ******** policy that has ZERO justifiable reasons to uphold -- other than they want to keep money for a product I was never given or delivered. i would understand if I ordered some special material that they couldn't resell, but this is not the case. Dave, Angie, and Evans Landscaping as a company, even if what they do is "technically legal" it is not moral or good business.