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Find a Location

World Reserve Monetary Exchange, Inc has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforWorld Reserve Monetary Exchange, Inc

    Coin Dealers
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Additional business information

    Additional Info:

    Consumers may call Customer Service at 1-877-263-3428 or email custserv@theworldreserve.com, Mon-Fri 9AM to 5PM EST if needing assistance with a merchandise order.

    World Reserve Monetary Exchange, Inc. is an affiliate of Arthur Middleton Capital Holdings, which is also the parent company of Universal Media Syndicate, Inc; Universal Commerce. LLC; Lincoln Treasury, LLC; and Heat Surge, LLC.  A separate report is available on these companies.

     

    THE PRESIDENTIAL DOLLAR COIN PROGRAM 2007-2016
    The Presidential Dollar Coin Program was completed by the U.S. Mint in 2016, and The World Reserve Monetary Exchange shipped the final coins minted by the US Mint for all customer orders in 2017.

    As a courtesy, The World Reserve Monetary Exchange processed customer requests related to the Presidential Dollar Program through a grace period ending December 31, 2017. The U.S. Mint no longer offers the Presidential Dollar Coins for bulk dealer purchase, however, these coins are sometimes available on the 3rd party market and customers have reported that they have located additional coins on EBay and from other local coin dealers. Therefore, we recommend this course of action if you are looking for additional Presidential Dollar coins.

    NATIONAL PARK QUARTERS PROGRAM 2010-2021
    The National Park Quarter Program was completed by the U.S. Mint in 2021, and The World Reserve Monetary Exchange shipped the final coins minted by the U.S. Mint for all customer orders in 2021.

    As a courtesy, The World Reserve Monetary Exchange processed customer requests related to the National Park Quarter Program through a grace period ending December 31, 2021. The U.S. Mint no longer offers the National Park Quarters for bulk dealer purchase, however, these coins are sometimes available on the 3rd party market and customers have reported that they have located additional coins on EBay and from other local coin dealers. Therefore, we recommend this course of action if you are looking for additional Presidential Dollar coins.
    Additional Info:
    Mr. Rodney Napier is also identified in BBB files as the CEO of Arthur Middelton Capital Holdings; Heat Surge, LLC; Federated Consumer Products, LLC; Universal Media Syndicate, Inc; First National Mint & Trust, LLC; and Chairman of Universal Commerce, LLC and Lincoln Treasury, LLC; and Primary Shareholder of Universal Physicians, LLC. Separate reports are available on these companies upon request.
    See all additional business information

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    The company offers United States currency and coins as collectibles.  While World Reserve Monetary Exchange is a bulk purchaser from the U.S. Treasury's Department of Printing and Engraving, and the U.S. Mint, they are not a government agency, nor have any government affiliation.  They also offer other general merchandise thru Internet, direct mailings, and advertisements.

    Business Details

    Headquarters
    8000 Freedom Ave NW, North Canton, OH 44720-6912
    BBB File Opened:
    1/16/2003
    Years in Business:
    21
    Business Started:
    1/16/2003
    Business Started Locally:
    12/10/2007
    Business Incorporated:
    12/10/2007
    Type of Entity:
    Corporation
    Business Management
    • Mr. Rodney L Napier, C.E.O.
    • Mr. James V DiCola, President
    • Ms. Amanda Voight, Customer Relations Manager
    Contact Information

    Principal

    • Mr. Rodney L Napier, C.E.O.
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    9 Customer Complaints

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    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Rosemary B.

    2 stars

    05/18/2022

    World Reserve Monetary Exchange did not send me all my Presidential Coins. I paid for 40 coins and only received 24 they still own me 16 more. I have been calling this company so many times they did not return my calls and now the phones are disconnect. This is very sad for this company you paid for the products and do not receive all that you paid for !!! Something needs to be done about This !!! It’s not right !!!

    Local BBB

    BBB Serving Canton Region & Greater West Virginia

    BBB Reports On

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