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Find a Location

Royal Family Motors has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforRoyal Family Motors

    Used Car Dealers

    At-a-glance

    Customer Reviews

    1.69/5stars

    Average of 13 Customer Reviews

    Customer Complaints

    25 complaints closed in last 3 years

    7 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    New ATVs, Scooters, and UTV, Used Cars, Trucks, and Vans

    Business Details

    Location of This Business
    6845 Whipple Ave NW, North Canton, OH 44720-7335
    BBB File Opened:
    5/2/2016
    Years in Business:
    20
    Business Started:
    9/15/2004
    Business Incorporated:
    5/13/2014
    Licensing Information:
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Terry Grunwald, Director
    Contact Information

    Principal

    • Mr. Terry Grunwald, Director

    Customer Contact

    • Mr. Terry Grunwald, Director
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    25 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    13 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    BENJAMIN O

    1 star

    10/04/2024

    Do not go here to buy a car customer rep very nasty and rude . trying to sell lemons bad cars with engines try to sell me a car with blown engine said thats what we could get .mine you had my wife with cancer with me and due said here cancer wasnt his problem i was like okay no problem and as i was walking out he said get my legal papers before i get sent back to my country lol 24 years of service in the Navy to our beatiful country .recorded everything now we will be dropping a lawsuit . Do not go here please these people are so nasty its not even fuuny make you drive out there for nothing cars are not even ready mine you look back where car was and had tires flat needed filled before test drive and breaks where going all the way to the ground .do not go to this place . My dad and wife was running around yesterday couldn't up load a pick . Really sad and disappointing go back to my country and get my papers am so happy my wife told record conversation cause I will be using it . This will be not taken lightly. My wife was crying on the way home glad I learned one bad experience doesn't have to impact everyone else . I am a born American and serve this country proud would do it again in a heartbeat. To the gentleman who did this hope you sever your country and your people better we can all make a difference and anyone could go threw hard times to offend someone for no reason is not right and pretty sure it's no one to blame for someone's ignorance. Really thinking contacting this attorney today but I have time to decide what next might release recording on social media and see what the public thinks then go from there . We shall see but for now I leave it here as a review cause I thank the almighty for the wisdom to just walk out with dignity . "**** ***** ********** ****** **** *************** ************** *************** ************** *************** **************** 

    Royal Family Motors Response

    10/05/2024

    This person is not telling the truth about anything. We have tried numerous times to contact her and she is refusing to let us hear these supposed recordings or even let us know what was supposedly said. She has submitted constant ******** posts on our social media using multiple accounts. We have submitted a cease and desist and the customer is in violation of that. We are pursuing legal action because she is threatening and slandering multiple people at the dealership because she was not approved for a car loan. Please remove these multiple reviews.

    Local BBB

    BBB Serving Canton Region & Greater West Virginia

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