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Find a Location

Custom Auto Gauges has 1 locations, listed below.

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    Business ProfileforCustom Auto Gauges

    Gauges

    Additional business information

    Advertising Review:

    BBB encourages truth in advertising by contacting advertisers whose claims may not adhere to our BBB’s Code of Advertising. These claims may come to our attention from our internal advertising review, consumers and competitors. BBB asks advertisers to substantiate, modify or discontinue misleading or deceptive statements.


    On 12/21/21, BBB contacted the business regarding its “lifetime warranty” and “The nation’s number one preferred GM Gauge Repair Company” claim which appears on their website.


    The terms of the warranty should be viewable and “lifetime should be defined to make it clear to whose life the claim refers according to our BBB Code of Advertising. The number one claims should also include a disclosure as to who ranked them number one and when. The business did not respond to BBB.
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    4880 York Rd SW, Pataskala, OH 43062-9561
    BBB File Opened:
    6/29/2020
    Alternate Business Name
    • The Guage Company
    Business Management
    • Paul Unknown, Complaint Handler
    Contact Information

    Customer Contact

    • Paul Unknown, Complaint Handler

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Joe O

    1 star

    02/15/2022

    Back story I brought a 04 Silverado cluster out to **** to fix in march 2020. Drove from ********* to Columbus and **** diagnosed it and was able to fix it for $165.00. We did not have the truck with us to verify cluster was working. **** assured me if there was any issues, he would make it right as he seemed like a person that would stand behind his work. Made it back to ********* same day and installed new cluster which had several issues, which lights would still go out, called him immediately to where he told me to ship it back and he would fix it. Shipped the next day, he called me up on receiving a couple days later to where he said the dash was faulty and he would have to sell me another dash that was rebuilt, to which I agreed and paid an additional $100.00 for the new dash. We agreed that he would put correct mileage on truck so there wouldnt be any issues if I were to ever sell it. Cluster was received and still issues with fuel gauge and incorrect mileage. I called **** and explained to him that I would ship it back at my cost so he could fix mileage so it was correct. His reply: I can put mileage on it, ship it back to me or you can bring the truck down. I apologize for the rotten terrible service and me selling you a cluster at cost and me eating the shipping and everything else, so talk about terrible scenario, I totally agree with you.Apparently you think you have the right to talk down to people, Im not the one, Im not exaggerating Im not talking sarcastic Im a real straight m*********** and youll get to know that once you meet me in person, pick your date and your time and Ill be here.This is the person you are dealing with. I wish there was there was a spot to put my response as I told him that I wanted to get my dash fixed, assuming text was taken out of context. He promptly blocked me. Bottom line is, his warranty is on his terms, will threaten you, scam you if he feels like he will be simply asked about an issue.

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