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Find a Location

First Choice Tree Experts has 1 locations, listed below.

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    Business ProfileforFirst Choice Tree Experts

    Tree Services

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Serving the Dayton/Miami Valley Area, Springfield, OH 45505
    BBB File Opened:
    6/22/2017
    Alternate Business Name
    • First Choice Tree Care
    • First Choice Tree Service
    Business Management
    • Mr. Brandon Wilson, Owner
    Contact Information

    Principal

    • Mr. Brandon Wilson, Owner

    Customer Contact

    • Mr. Brandon Wilson, Owner
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ann C

    1 star

    12/22/2023

    12/20/2023 I was quoted an amount of $1,250.00 to cut down the trees, clear the branch's and cut up the trees and stack them neatly. I was told that they would make it look nice. They talked to my husband on the phone and he told them they could come out 12/22/23 to do the job. They did a horrible job. I think the guy that I spoke to under bid the job in an effort to get the job. The workers were tired and angry because they felt like it was a lot of work and not enough money. One of the workers went and sat in the truck and would not do anymore work, and 2 of them which were brother's started to argue. The guy that quoted the price tried to back track on what he initially quoted me. He said he was only supposed to cut down 3 trees which was not the truth. He forgot to cut down one of the main trees he was supposed to cut, and when he was told he had to cut the tree down, he said that would be extra but that's okay. That was a complete lie also. When he quoted me 12/20/23 I told him I was paying via credit card and he said okay. When he was doing the job he said " you know this is a cash job" I said no I said credit card. He then told me that it would be a 7% fee if I paid via credit card. He did not tell me that up front so I refused to pay it. These guys left my yard looking horrible. They did not clean up anything and they did not cut up all of the trees and stack the wood as promised. My husband has to finish cleaning the yard because they did not. We were told somebody will be out 12/23/23 to inspect the job. We took pictures. I will never recommend this company to anybody. I am not happy with the job they did and how they left our yard looking.

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