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Find a Location

Semach's Northside TV & Appliance has 1 locations, listed below.

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    Business ProfileforSemach's Northside TV & Appliance

    Major Appliance Dealers

    At-a-glance

    Customer Reviews

    2.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    864 Youngstown Poland Rd, Struthers, OH 44471-1302
    BBB File Opened:
    12/31/1985
    Years in Business:
    73
    Business Started:
    1/1/1951
    Business Started Locally:
    1/1/1951
    Business Incorporated:
    8/27/1956
    Type of Entity:
    Corporation
    Alternate Business Name
    • Northside Appliance Company Inc.
    Business Management
    • Mr. Terry Semach, President
    • Mr. Matt Semach
    Contact Information

    Principal

    • Mr. Terry Semach, President

    Customer Contact

    • Mr. Matt Semach

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Melinda B

    1 star

    12/07/2023

    ***** at ******** gave me a price for GE Profile *************** I called back to give my credit card information to ***** (***** was not in at the time) who comfirmed the price and delivery info & charged my card. 20 minutes later ********************* called & said he would not honor my quoted price = "What the?". I informed him of the TWO previous confirmations of the price and he said in a very condesending and arrogant way "I SAID I WILL NOT HONOR THAT ***** NOR THE REBATE". This was during Black Friday & every one in town had the same price for these appliances. As a matter of fact my ********** purchase included a charge for haul away, new stainless hoses, a steam hose for the dryer and the order WAS STILL $35 less than Semach's. I had wanted to give my business the the "small local ********* store" but ************************* arrogance, his statement on how they beat ********** every day which was not true, and lack of decent business etiquette was unacceptable & he lost a $1600 order over $35. That was my first visit "the little guy" and I'll never go back ********!

    Semach's Northside TV & Appliance Response

    12/08/2023

    Thank you for reaching out. We at Semachs try to provide the best service we can. We as a company came up with three different options to best address this issue. We did call immediately to inform you that the price he gave you was wrong, and to provide to with the options. The options we provided were as follows. 1 We would still honor that price but you would not qualify for the rebate at that price. 2 We offered our normal price you would have qualified for a $200 rebate. 3 We understand that there was a mistake and we addressed it immediately to offer a full refund. I understand that it was not the ideal situation, but as a Mom and Pop shop we have to do what is best for all parties involved. The price comparison is as follows. Semachs Washer $749.99 Dryer $749.99 dryer connection $25 washer connection FREE total $1524.98 REBATE $200 total after rebate $1324.98 ********** washer $698 dryer $698 washer connection $36.98 dryer connection $64.92 haul away of two $100 total $1597.90 no rebate In summary we are $72.92 cheaper before you include the rebate bringing you to $272.92 cheaper. I'm sorry for the misunderstanding, and we wish to help you in the future with all of your appliance needs. From all of us here at Semachs we wish you a Merry Christmas and a Happy New Year. God Bless.

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