Business ProfileforMcCarthy Builders, Inc.

I am reporting the dismissive and rude behavior of the office manager of McCarthy Builders. I was given her name by BBB, but to respect her privacy, I will exclude her name from this review. I called the office manager on a few occasions regarding my existing 5-year home that was built by McCarthy Builders. She offered no assistance when I asked who I could contact regarding paint colors on my home, electrical work, cabinetry, etc. I realize the home is no longer under warranty and I realize the people I bought the home from are the original customers who contracted with **********************. I just wanted "contact people" so I could get the correct replacement paint colors, electrical lights, etc. I don't think this individual is the person Mr. ********************** wants representing his company. I even suggested that a professional "for sale sign" be placed on the open lot on my street rather than the cardboard sign that is buried in weeds. She became very defensive as if I was complaining about McCarthy Builders. I was just suggesting a better sign to help sell the lot. When I asked for the phone number of the sales department, she refused to give it to me. I also asked for her name and she refused. I have since obtained her name and the names of two sales representatives representing Riverbend and the Village of Riverbend and will reach out to them regarding a better sign for the lot. **************** should be the pinnacle of a company, and the behavior of this office manager is certainly lacking. Since the office manager will probably reply to this review, I will also be contacting ***** ********************** directly regarding this unprofessional behavior.