Business ProfileforEverdry Waterproofing of Cincinnati

When trying to cancel, was told N**** would come by to cancel. N**** and his "manager" came, making me feel uncomfortable and intimidated due to two people sent to just cancel. Manager asked to reevaluate the work needed done. He pointed out that I had stair step cracks and that insulation had been sprayed on the rim joists due to foundation issues. He claimed I was risking foundation issues if I did not get their work done. None of these issues were mentioned at initial evaluation. Told initially by N**** they could not dig all the way down to seal walls due to proximity to other houses, but manager now said they could and would. I said I did not want the EZ breathe anymore and the manager said it could be removed and would save me $1000. But I was told I would have to pay $7,700 if I canceled due to materials already being prepped because of a handwritten discounted “flexible start date”. 1) One handwritten section states it “could start as soon as 9/30” but the “complete by” date was 12/27/24. This demonstrates no real knowledge of the exact start date. 2) No breakdown of the $7,700 was provided at the time (9/19/24) but I was told I had to pay if I wanted to cancel. 3) When I asked afterwards for a breakdown of this “$7,700” cost of materials from Everdry (received the next day) it was dated 9/20/24, demonstrating a breakdown of materials wasn’t known until requested, yet they said I owed $7700 the day before. Breakdown included deep crock, 2x sump pumps, wifi BBU, SLM battery, concrete, and tar - items that cannot be prepared specific for a jobs measurements, yet I was told are now “unusable” due to being specific for my house measurements. Also, it included the EZ breath at $2000, ($1000 more than the manager told me it would save). I feel coerced by Everdry with intimidation tactics to not cancel, threats of 1/3rd the cost of the job in materials if I cancel, and lied to multiple times on capabilities and material prep with no clear disclosure in contract.