2 Customer Reviews
Review from Norman T
1 star05/01/2024
I brought in my 2007 Camry they charged me for a diagnostic told me I needed a up when I received my vehicle back from them it had a whole in the radiator And tried to charge me 900 to fix it when it wasn’t there b4 I gave them my car
Westerville Automotive Co. Response
05/09/2024
Yes, the 200k miles Camry was brought in to us with a running issue that we repaired. After picking up the car from us they came back and said now there is a coolant leak. We check the car out and found that the radiator was now leaking and needed replaced. They declined having us do the work. They drove the car to the business besides ours and proceeded to replace the radiator themselves over the course of 5 hours and then they drove away. ANYTHING can happen to a car with 200k miles and having been wrecked in the front end. Funny how they did not mention that the car was running fine now.Review from Marla R
2 stars05/20/2023
My friend heard about this company on radio and decided to go get her car worked on I thought they were reasonable so I asked if they could fix the noise in my car which is a scion xb they said yes wow they charge me twice to fix the same problem cause when I got the car back the noise was still there the first time 500 and something for motor mount the second time 450 I might not have the price on point but it was about 1000 all together and they are using after market parts I really feel sorry for the people that are getting ripped off by them I feel they owed me money I should not have been made to pay again
Customer Review Rating
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