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Find a Location

Westerville Automotive Co. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Westerville Automotive Co.

      5591 Westerville Rd Westerville, OH 43081-9364

      BBB Accredited Business
    • Westerville Automotive Co.

      31 E Main St Westerville, OH 43081-1501

      BBB Accredited Business

    Business ProfileforWesterville Automotive Co.

    Auto Services
    Multi Location Business
    BBB accredited business

    Additional business information

    Additional Info:
    AUTOMOTIVE REPAIR SERVICES FOR CARS AND LIGHT TRUCKS.
    See all additional business information

    At-a-glance

    Customer Reviews

    1.5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 8/18/1998

    Years in Business: 39

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    can service:brakes, tires, alignments, shocks & Struts, exhaust, electrical systems, A/C and heaters, t-up/driveability issues, ABS, SES, SRS lights, minor and major engine and transmission repairs, welding, used car inspections, batteries wipers, etc..

    Products & Services

    can service:brakes, tires, alignments, shocks & Struts, exhaust, electrical systems, A/C and heaters, t-up/driveability issues, ABS, SES, SRS lights, minor and major engine and transmission repairs, welding, used car inspections, batteries wipers, etc..

    Business Details

    This is a multi-location business.

    Find a Location

    Westerville Automotive Co. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Westerville Automotive Co.

        5591 Westerville Rd Westerville, OH 43081-9364

        BBB Accredited Business
      • Westerville Automotive Co.

        31 E Main St Westerville, OH 43081-1501

        BBB Accredited Business
      Location of This Business
      5591 Westerville Rd, Westerville, OH 43081-9364
      BBB File Opened:
      5/13/1991
      Years in Business:
      39
      Business Started:
      2/4/1985
      Business Incorporated:
      12/13/1995
      Accredited Since:
      8/18/1998
      Type of Entity:
      Corporation
      Number of Employees:
      13
      Alternate Business Name
      • Westerville Automotive Uptown
      Hours of Operation

      Primary

      M:
      8:00 AM - 6:00 PM
      T:
      8:00 AM - 6:00 PM
      W:
      8:00 AM - 6:00 PM
      Th:
      8:00 AM - 6:00 PM
      F:
      8:00 AM - 6:00 PM
      Sa:
      9:00 AM - 2:00 PM
      Su:
      9:00 AM - 2:00 PM
      Business Management
      • Mr. Scott M. Mcclure, General Manager
      • Mr. Richard Aumann, President
      Contact Information

      Principal

      • Mr. Richard Aumann, President

      Customer Contact

      • Mr. Scott M. Mcclure, General Manager
      Additional Contact Information

      Fax Numbers

      • (614) 890-8849
        Primary Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Norman T

      1 star

      05/01/2024

      I brought in my 2007 Camry they charged me for a diagnostic told me I needed a up when I received my vehicle back from them it had a whole in the radiator And tried to charge me 900 to fix it when it wasn’t there b4 I gave them my car

      Westerville Automotive Co. Response

      05/09/2024

      Yes, the 200k miles Camry was brought in to us with a running issue that we repaired. After picking up the car from us they came back and said now there is a coolant leak. We check the car out and found that the radiator was now leaking and needed replaced. They declined having us do the work. They drove the car to the business besides ours and proceeded to replace the radiator themselves over the course of 5 hours and then they drove away. ANYTHING can happen to a car with 200k miles and having been wrecked in the front end. Funny how they did not mention that the car was running fine now.

      Local BBB

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