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          National Auto Care Corporation has 1 locations, listed below.

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            Business ProfileNational Auto Care Corporation

            Extended Warranty Contract Service Companies
            BBB accredited business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            440 Polaris Pkwy Ste 250

            Westerville, OH 43082-6082

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            Email this Business
            (800) 548-1875

            Business hours

            By Appt. Only
            Business Hours
            By Appt. Only
            By Appt. Only
            By Appt. Only
            By Appt. Only
            By Appt. Only
            By Appt. Only
            By Appt. Only

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            Customer Reviews

            1.35/5

            Average of 57 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            89 complaints closed in last 3 years

            46 complaints closed in last 12 months

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            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 11/23/2010

            Years in Business: 40

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            This company offers third party administration of extended auto warranty products , F&I products, administration, consulting services, training and marketing support to independent agents, insurance companies, financial institutions, third-party administrators, credit unions, and auto manufacturers.

            Products & Services

             Third party administration of extended auto warranty products , F&I products, administration, consulting services, training and marketing support to independent agents, insurance companies, financial institutions, third-party administrators, credit unions, and auto manufacturers.

            Business Details

            Headquarters
            440 Polaris Pkwy Ste 250, Westerville, OH 43082-6082
            Email this Business
            BBB File Opened:
            3/1/1987
            Years in Business:
            40
            Business Started:
            4/16/1984
            Business Incorporated:
            4/16/1984
            Accredited Since:
            11/23/2010
            Type of Entity:
            Corporation
            Alternate Business Name
            • National Auto Care
            Hours of Operation

            Primary

            M:
            By Appt. Only
            T:
            By Appt. Only
            W:
            By Appt. Only
            Th:
            By Appt. Only
            F:
            By Appt. Only
            Sa:
            By Appt. Only
            Su:
            By Appt. Only
            Business Management
            • Ms. Christina Schrank, COO
            • Mr. Joe Ross, Director of Claims Relations
            • Mr. Tony Wanderon, CEO
            • Ms. Courtney Wanderon, Vice President of Sales
            • Ms. Christy Hardison, Company Contact
            • Mr. Scott Little, Vice-President of Claims and Customer Service
            • Mr. Spencer Wanderon, Vice President of Sales
            Contact Information

            Principal

            • Ms. Christina Schrank, COO
            • Mr. Tony Wanderon, CEO

            Customer Contact

            • Ms. Christina Schrank, COO
            • Mr. Joe Ross, Director of Claims Relations
            • Mr. Tony Wanderon, CEO
            • Ms. Courtney Wanderon, Vice President of Sales
            • Mr. Scott Little, Vice-President of Claims and Customer Service
            Additional Contact Information

            Fax Numbers

            • (614) 438-7423
              Primary Fax

            Email Addresses

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            Customer Complaints

            89 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            10/01/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I have a 3 year warranty i purchase about a 1 and 1/2 ago on my 2008 **** escape through National Auto Care warranty. My car has been in the shop since Sept 18th or so of 2024 and the warranty said they went to Finish line auto where I had bought the car and were told the car is not there and went to auction. Which is false. My car is at Auto Medics in ******** MT and has been there since Sept 18th. The warranty claims then that the inspector went to *********** and was told the car was not there and had gone to auction. Which again is not true. The warranty then claimed that the business *********** did not contact the warranty via phone to resolve this. Which is not true according to what Auto Medics told me in writing and on voice call. The main concern is that the warranty is acting fraudulent and saying they went to the shop when the shop has says they have not. And the warranty is lying about myself and Auto Medics not having called to report the discrepancy. I need the warranty to pay to fix my car's steering shaft that has been making noises for about a month and 2 1/2 weeks now prior to my car getting t-boned.
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            Read 88 More Complaints

            Customer Reviews

            57 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Cody C

            10/22/2024

            This company is awful, they never answer the phone-they didnt pay out as they were supposed to either. Dont use them.

            National Auto Care Corporation Response

            10/23/2024

            Thank you - We will contact the customer directly to address his concerns.
            Read 56 More Customer Reviews

            Local BBB

            BBB of Central Ohio

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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