Business ProfileforDumpsters.com

I rented a dumpster from this company that was delivered on 1/10/2024. During drop off at my home, the truck hit and damaged my property. They hit the stationary bricks that make up the garden bed along my driveway. This garden bed is shared with my neighbor and the result of this accident also loosened bricks on his property line. I opened a complaint with their claims department but they denied the claim. The in house claims person stated that property damage is acceptable because there is "inherent risk." I completely disagree. My home contractor had rented from this company previously for my property. Each time the driver was able to successfully drop off and pick up the dumpster without causing any damage. This time, the driver was not careful and caused damage that will cost MUCH MORE to repair than what it cost to rent the dumpster. They can call it what they want, but it's clear the the driver was not careful and caused property damage. They want to call it "inherent risk" so they can say they aren't responsible. Working with their claims person has been a nightmare. They provided a video from the truck to help show proof no wrong doing happened, but the video didn't capture the rear of the truck. It only showed a video of the driver's face and the FRONT of the truck; but this isn't useful because it happened from the rear of the truck. If you are considering using this company, I highly recommend you reconsider. During my conversation with their in house claims person, he made it absolutely clear that a level of property damage caused by the delivery truck is expected and acceptable. Again, because he labels it as "inherent risk". If you're still not convinced and want to rent from this company, be sure to take video of the drop off and pick up in case you need to sue them. They won't take responsibility for property damage caused by their services.