Business ProfileforAccucare Home Medical

I visited this store in my community several times before I made a decision on a lift chair. They said they would order informational literature regarding the lift chairs.. I did order a lift chair that was not displayed on the floor because they said it was " a sister chair of the one that I liked" The chair was delivered on 11-23-22 and it was not a good fit for me. the store was closed 11-24 (Thanksgiving) through 11-28-22. I had surgery on (11-28-22). My son called on 11-29-22 to let them know that we wanted to return the chair, no one was sitting in the chair. AT THAT TIME, they told us that there would be a 20% restocking fee for the return of the chair. NO ONE ever mentioned this very important Detail. The sale paper and /or receipt did not have this information on it! $378.00 dollars is such a lot of money for a senior citizen to loose or anyone else as well. There was NO informed consent so that a decision could be made properly. They were very unkind regarding this issue. Pick up was delayed three times before they picked it up on 12-2-22. I would not have purchased from this store had I known that that was the case. 4378.00