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Find a Location

Thunder Pools & Spas LLC has 1 locations, listed below.

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    Business ProfileforThunder Pools & Spas LLC

    Private Pool

    At-a-glance

    Customer Reviews

    1.83/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    This company offers concrete swimming pools, spas, waterfalls, and firepits.

    Business Details

    Location of This Business
    201 S Fretz Ave, Edmond, OK 73003-5543
    BBB File Opened:
    7/3/2012
    Years in Business:
    13
    Business Started:
    1/15/2011
    Business Started Locally:
    1/15/2011
    Business Incorporated:
    1/18/2011
    Type of Entity:
    Corporation
    Number of Employees:
    2
    Business Management
    • Mr. Don Daye, Member
    Contact Information

    Principal

    • Mr. Don Daye, Member

    Customer Contact

    • Mr. Don Daye, Member
    Additional Contact Information

    Email Addresses

    Website Addresses

    Customer Complaints

    1 Customer Complaints

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    File a Complaint

    Customer Reviews

    6 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Cynthia V

    1 star

    11/19/2024

    ***** I DONOT recommend Thunder Pools. We got lien put on us.I would not recommend the company Thunder Pools. We have had one lien put on us, and another pre-lien notice from a second subcontractor came in yesterday. Thunder pools eventually paid the first guy and has an excuse as to why he didn't pay the most recent subcontractor. But this is unacceptable.All during this project, we have to constantly call for answers and updates. They text and always say they are in a meeting and will call back. And we continue to have to bug them. This is a daily occurance because we keep getting the run around. They say someone will be there to do x,y,z and no one shows up. There is always an excuse as why things aren't happening. And it's never their fault, according to them.Regarding the pre-lien notice we just got, Thunder Pools has an excuse. Plus, ANOTHER sub who worked on the pool was in contact with us directly when he too hadn't been paid. My husband had to text, call, and at one point, host a three-way call to essentially facilitate this man getting paid.Regarding the pre-lien notice we just got, Thunder Pools has an excuse. Plus, ANOTHER sub who worked on the pool was in contact with us directly when he too hadn't been paid. My husband had to text, call, and at one point, host a three-way call to essentially facilitate this man getting paid.There have been 4 parts of this pool done so far: digging the hole (lien), electrical, steel (contacted us when he wasn't paid), cement (pre-lien notice). Electrical is the only sub that we have not heard from about not being paid. But would not be surprised if we get a lien from them too.This statement of not recommending Thunder Pools is not based on opinion. These are all factual things that have happened.This is unacceptable and I fear how many others are being taken advantage of!

    Local BBB

    Better Business Bureau Serving Central Oklahoma

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