Business ProfileforNelson Landscaping

In February 2024 I requested the services of Nelson Landscaping to add a sunroom addition to our back porch area. The end of March I paid a 25% deposit to get the work initiated. They were also to provide some landscaping in the back yard. On May 14 I paid an additional 25% to start work. We were told the project would take about 6 weeks to complete On May 22 concrete was poured. On June 10 builders came and began framing the addition, which only took 3 days to get it completed. I was then told they had to wait to set in windows as two of them had broken in transit/delivery. We also had to wait for fireplace that was on backorder. On June 14 an additional 25% was requested to continue work on project. July 19 the concrete was stained, but has cracks in high-traffic areas that I believe will expand and/or chip in the future (needs to be repaired). The windows were set in and fireplace installed. Gas, electric, heat/air were put in place. Gas/electric inspection failed on first inspection. Was corrected and has now passed. Framing inspector came on 8/27 and rejected the inspection for a list of reasons. Return inspection on 9/4 was again rejected for items not completed. Third inspection on 9/20 was again rejected. I was initially told that this process would take about 6 weeks. It has been 6 MONTHS since my initial down payment and 4 months since project began. There is always some excuse why things aren’t getting completed or failing inspection. The landscaping stones are cracking and allowing grass to grow into flower beds. This also has not been corrected. I need this to be completed! I’m not sure if the subcontractors are incompetent or why this is taking so long. It has been a drain on us emotionally. Many of our family and friends believe we are being scammed and that they are using our money to fund other projects.