Business ProfileforRubycar by AVIS

My name is ****** ***** and I just cancelled out my service for a 2023 ***** Accord! I been going through this car purchase now almost 3 weeks Ive been totally cooperative with everything that was asked of me and all I ever ask in return was good communication from this company which is at a all time ZERO. I only had good communication with one rep and his name was ****** but then he passed me along to this woman name ******* ****** who thinks Im on her time when without any of us customers they wont have a business but this financial advisor is very delayed as to doing whats deemed necessary to put the customer first as I find myself keep calling and emailing and texting for updates and either she isnt in or in a dayyyyyyyyy longgggggg meeting and never responds back just as today. I keep calling the dealership which Im sure by now they know me well from all the calls but today my money was withdrawn out of my account today for the deposit of $10,499.00 and they going to tell me oh we still have to wait cause its not on there end so when I called my bank they think its a scam and that I shouldnt keep repeating sending this company money as the regional manager for the bank stated that only while its still PENDING THAT it wont show on there end but once its WITHDRAWN out of the account then they for sure definitely have it because its withdrawn into there account and the money is no longer in mine and then I spoke with the bank thats financing the vehicle for me and they stated that I should have had my car by now and that and that even there underwriter name **** has called the dealership for them to get my vehicle out which now the bank is irritated and not wanting to do the service with them which in return aggravates me. Im done with this dealership and was hoping for a great experience which I thought was happening at first but now I regret even calling them I should have gone to Carvana for a better experience